NRF RISE Up - Customer Conflict & De-Escalation
- Identify and manage customer conflict and disruptive behaviors
- Utilize strategies to acknowledge and manage emotions and feelings
- Understand warning signs and other fa…
The course “Business of Retail Operations and Profit” is designed to provide students with an in-depth understanding of the retail industry. It extensively covers various aspects such as the ret…
https://www.retailmaine.org/foundationThis comprehensive course will explore the fundamental aspects of customer service, including its value for businesses. It will cover topics such as company brand and culture, quality customer s…
https://www.retailmaine.org/foundationThis course will help you understand the importance of supply chains, the flow of goods and the operations of supply chain facilities. You will be able to describe reverse logistics and its goal…
http://www.retailcareerpathways.comThis course serves as an introduction to the dynamic and multifaceted world of the retail sector. Throughout this course, students will gain in-depth knowledge of various crucial aspects of reta…
https://www.retailmaine.org/foundationThis 40 hour CRMA course includes classroom.
All students must complete clinical, either with our instructor or arranged through your facility.
Successful students will be certified to adm…
Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing y…
http://Merrymeeting.orgInstruction is based on Maine State Laws, industry regulations, and equipment maintenance required for licensing. State of Maine standards for classroom and driving instruction are adhered to du…
The Education program at WCCC provides a comprehensive introduction to the field of education, especially for those considering teaching as a future career. The curriculum, which includes a stro…
This workforce training program moves students from the classroom to employment in twelve weeks.
Students are co-enrolled in the 60-hour WorkReady program along with the 125-hour constru…