Equal Opportunity Statement
It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: against any individual in the United States, on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act (WIOA), on the basis of the individual’s citizenship status or participation in any WIOA Title I–financially assisted program or activity.
The recipient must not discriminate in any of the following areas: deciding who will be admitted, or have access, to any WIOA Title I–financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity.
Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.
What To Do If You Believe You Have Experienced Discrimination
If you think that you have been subjected to discrimination under a WIOA Title I–financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:
Melissa Harvey, State Level EO Officer
Bureau of Employment Services
45 Oak Street
Bangor, ME 04401
Director, Civil Rights Center
U.S. Department of Labor
200 Constitution Ave. NW, Room N-4123
Washington, DC 20210
Or electronically, as directed, at the CRC website
If you file your complaint with the recipient (the Maine Department of Labor), you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above). If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient). If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.
Customer Right to File a Complaint for Any Other Reason
As a customer obtaining employment-related services from the CareerCenter, it is your right to initiate an informal complaint should you feel you have not received the services you expected. CareerCenter staff will attempt to resolve your complaint at the local level if possible.
If you feel that you have not received satisfactory service, you may contact the CareerCenter manager(s) for information on how to proceed. If your complaint is not resolved satisfactorily at the local level, the CareerCenter manager(s) will assist you in completing the form required to move your complaint to the next step.
You can find the names and telephone numbers of the CareerCenter manager(s) posted in the Information Center, or, ask any staff person for assistance.
The Maine CareerCenter provides equal opportunity in employment programs. Auxiliary aids and services are available to individuals with disabilities upon request.