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• Identify and manage customer conflict and disruptive behaviors
• Utilize strategies to acknowledge and manage emotions and feelings
• Understand warning signs and other fa…

The course “Business of Retail Operations and Profit” is designed to provide students with an in-depth understanding of the retail industry. It extensively covers various aspects such as the ret…

This comprehensive course will explore the fundamental aspects of customer service, including its value for businesses. It will cover topics such as company brand and culture, quality customer s…

This course will help you understand the importance of supply chains, the flow of goods and the operations of supply chain facilities. You will be able to describe reverse logistics and its goal…

This course serves as an introduction to the dynamic and multifaceted world of the retail sector. Throughout this course, students will gain in-depth knowledge of various crucial aspects of reta…

The Human Resources Professional course prepares you for a career and professional certification in human resources (HR). This course explores the foundational aspects of HR, including human res…

While proficiency in Microsoft Office is essential in most professional settings, earning a Microsoft Office Associate certification signifies that you have a deep level of skills needed to use …

The AutoCAD certification training course is designed to provide you with a comprehensive understanding of the AutoCAD software, starting with the basics and progressing to the creation of const…

This course is the first step in training for the industry-leading Amazon AWS product. It serves as a thorough introduction to the services and solutions possible with AWS. It is also the first …

This course will prepare you for CompTIA A+ certification. You can earn this certification after you pass two exams. The CompTIA A+ Certification Exam 220-1101, covers mobile devices, networki…