Credential(s) Offered
Industry certification
Method of Delivery
Online, e-learning, or distance learning
When offered
Other
Instructional Program (CIP)
Description
This course serves as an introduction to the dynamic and multifaceted world of the retail sector. Throughout this course, students will gain in-depth knowledge of various crucial aspects of retail, including the intricacies of multichannel and omnichannel retailing, the significance of distribution channels, retail ownership structures, the economic impact of retail, the retail product cycle, the process of product and service selection, as well as product allocation and distribution.
Furthermore, the course will delve into essential topics such as selling techniques, pricing strategies, and the pivotal role of customer service. Students will also explore the relationship between retail associates and company branding, gain insights into the customer loyalty life cycle, and examine the intersection of retail and technology.
The course will cover the art of sales, emphasizing the importance of connecting with customers, understanding their needs and interests, personalizing services, and effectively closing sales. Students will also receive comprehensive instruction in retail operations basics, encompassing areas such as inventory management, marketing strategies, and the utilization of technology and tools within a retail context. The course will further provide detailed insights into various retail formats, including retail stores, grocery stores, fast food restaurants, and distribution centers, while also addressing critical topics such as loss prevention, workplace safety, gross profit versus net profit, profit margin, operating expenses versus cost of goods sold, and the pathways to establishing a successful career in the retail industry.
Finally, the course will focus on the importance of maintaining a professional appearance and developing employability skills, effective communication and accountability in a retail setting, leveraging technology for efficient time management, setting and achieving goals in entry-level retail positions, navigating the intricacies of online job applications, and excelling in interviews to secure rewarding opportunities in the retail sector.
Details
Program Length (Weeks)
2
Hours
7
Entrance Requirements
None
School
Maine Business Education Partnership
WIOA Approved Program
Yes
Training Location(s)
45 Melville St., Suite #1, Augusta, Maine
Local WIB
3 - Central Western Local Area 3
Name of Credential
Retail Industry Fundamentals
Type of financial aid offered or have access to
WIOAA or grant dollars may be available
Refund Policy
NA
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
Yes - National Retail Federation
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
Books (Estimated)
$65.00 Companion textbook
In-State Tuition
$175.00 The cost covers the online content and exam
Total In-State Program Cost
$240.00
