NRF RISE Up - Customer Conflict & De-Escalation Maine Business Education Partnership Credentials Industry certification Cost In-State: $35.00 Identify and manage customer conflict and disruptive behaviors Utilize strategies to acknowledge and manage emotions and feelings Understand warning signs and other fa… http://www.retailmaine.org/maine-business-education-partnership State Approved Last Updated Jul 21, 2025 Created Apr 14, 2021 Renewal Apr 21, 2022