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Healthcare Office Certificate

Training Program

Credential(s) Offered

Employment, Measurable Skill Gain Leading to a Credential

Method of Delivery

In Person

When offered

Daytime Hours

Instructional Program (CIP)

Customer Service Management. 520207

Description

Portland Adult Education’s Healthcare Office Certificate program prepares you for entry level positions in healthcare, mainly Patient Service Representative 


Students will complete 2 terms of courses (~12 weeks each) 


Term 1: 



  • Digital Skills for Learning and the Workplace 

  • Foundational Math Skills for the Professional Career 

  • Healthcare Essentials


Term 2: 



  • Microsoft Office 

  • Advanced Topics for the Healthcare Office 

  • Writing, Communications and Workplace Culture 

  • Career Planning 


Participants will have the opportunity to join a paid internship at a local healthcare office (currently MaineHealth offices) for the last 7 weeks of their program.  They will be on-boarded and complete EPIC (Electronic Health Records) training at Maine Health. 





Details

Program Length (Weeks)

24

Hours

420

Entrance Requirements

High School Diploma or Equivalent

School

Portland Adult Education

WIOA Approved Program

Yes

Curriculum Competency Based

yes

Training Location(s)

Portland Adult Education

Local WIB

4 - Coastal Counties Local Area 4

Name of Credential

Healthcare Office and Patient Services Certificate

Type of financial aid offered or have access to

Financial Aid available

Refund Policy

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State Tuition

$2,637.00

Out-of-State/District Tuition

$2,637.00

Registration Fee

$10.00

Total In-State Program Cost

$2,647.00

Total Out-of-State Program Cost

$2,647.00

Demand Occupation(s)

29-2099.08Patient Representatives
$24.00 per hour

Provider Status

Approved

Address

14 Locust Street, Portland, Maine 04101

Phone Number

(207) 874-8155

Web Address

http://www.portlandadulted.org

Last Updated

Dec 03, 2025

Created

Sep 14, 2020

Renewal

Aug 02, 2023

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