Healthcare Office and Patient Service Certificate

Training Program

Credential(s) Offered

Industry certification, Employment

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours

Instructional Program (CIP)

Customer Service Management. 520207


Portland Adult Education’s MaineHealth-endorsed Healthcare Office and Patient

Service Certificate program prepares you for a range of entry level positions in a

healthcare office environment.

Courses include:

Core: Digital Literacy:

Writing for the Workplace Keyboarding

Workplace Communication Intro to Microsoft Office Accounting Excel

Job Hunting Skills


Medical Terminology

Electronic Health Records

Introduction to Medical Coding

The certificate can be completed in 13 weeks!

Dates: Monday, September 14 – Friday, December 18, 2020

Hours: September and October Monday – Thursday 8:30 – 2:00 November and December Monday/Wednesday 8:30 – 4:30

Tuesday/Thursday and Friday 8:30 – 2:00

For more information and to apply:

1. Complete this form and select Healthcare Office and Patient Service Certificate 2. Complete application

3. Take CASAS test (must score 230+)

4. Complete a Zoom interview

The certificate has been employer endorsed by MaineHealth. Students who

successfully complete all required classes and standards will be granted an interview for

a patient service or medical office position within MaineHealth – specifically Maine

Medical Partners/Maine Medical Center.


Program Length (Weeks)




Entrance Requirements

High School Diploma or Equivalent


Portland Adult Education

WIOA Approved Program


Curriculum Competency Based


Training Location(s)

Portland Adult Education

Local WIB

4 - Coastal Counties Local Area 4

Name of Credential

Healthcare Office and Patient Services Certificate

Type of financial aid offered or have access to

Limited Scholarships

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?


Is this proposed curriculum considered a nontraditional program of training services for women?


Is this proposed curriculum considered a nontraditional program of training services for men?


Cost Items

Books (Estimated)


In-State/District Tuition


Out-of-State/District Tuition


Registration Fee


Total In-State Program Cost


Total Out-of-State Program Cost


Demand Occupation(s)

43-9061.00Office Clerks, General
$12.00 per hour

Provider Status



14 Locust Street, Portland, Maine 04101

Phone Number

(207) 874-8155

Web Address

Last Updated

Aug 02, 2021


Sep 14, 2020


Aug 02, 2023

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