NRF RISE Up - Customer Conflict & De-Escalation
- Identify and manage customer conflict and disruptive behaviors
- Utilize strategies to acknowledge and manage emotions and feelings
- Understand warning signs and other fa…
The course “Business of Retail Operations and Profit” is designed to provide students with an in-depth understanding of the retail industry. It extensively covers various aspects such as the ret…
https://www.retailmaine.org/foundationThis comprehensive course will explore the fundamental aspects of customer service, including its value for businesses. It will cover topics such as company brand and culture, quality customer s…
https://www.retailmaine.org/foundationThis course will help you understand the importance of supply chains, the flow of goods and the operations of supply chain facilities. You will be able to describe reverse logistics and its goal…
http://www.retailcareerpathways.comThis course serves as an introduction to the dynamic and multifaceted world of the retail sector. Throughout this course, students will gain in-depth knowledge of various crucial aspects of reta…
https://www.retailmaine.org/foundationWith the Medical Billing Career Prep program, you will gain the skills you need to enter one of the fastest-growing fields in allied health as a medical billing specialist. In this program, you …
This course prepares students to take the CompTIA A+ 220-1101 & 220-1102, N10-008: Network+, and SY0-701: Security+ certification exams. This course includes FREE access for 12 months to a c…
https://protrainme.theknowledgebase.org/connect-anytime-online/catalog/course-description/A%2b%2c-Net%2b%2c-Security%2b/31/1561This Certificate training program covers all aspects of 2D Computer Aided Drafting and Design with the latest versions of AutoCAD. It also includes an introduction to basic 3D modeling concepts …
https://protrainme.theknowledgebase.org/connect-anytime-online/catalog/course-description/AutoCAD-Fundamentals-Certificate/1182/1561The Bookkeeping Administration Expert course is a comprehensive program that covers the fundamentals of accounting Intuit QuickBooks Online Plus and Microsoft Office Suite. Students will learn h…
https://protrainme.theknowledgebase.org/connect-anytime-online/catalog/course-description/Bookkeeping-Administration-Expert/992/1561The CompTIA Network+ certification validates your ability to install, configure, and manage wired and wireless networks. It demonstrates that you have the skills to troubleshoot common network p…
https://protrain.edu/courses/comptia-network-n10-009/