Group Risk Specialist - US ORM Change Governance

at TD Bank in Portland, Maine, United States

Job Description

Remote

Mt Laurel – Operations Center Bldg 1 – 9000 Atrium Way, Mount Laurel, New Jersey

13024 Ballantyne Corporate Place, Charlotte, North Carolina

2211 Congress Street, Portland, Maine

1 Vanderbilt Avenue Corporate, New York, New York

Full time

R_1496826

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$91,000 – $145,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Risk Management

Job Description:

The Operational Risk Officer III provides a broad range of operational risk analysis, reporting and/or support to business partners. Acts as a specialist/expert in providing guidance/advice on a range of operational risk related matters within assigned area of specialization.

Department Overview:

TD Bank follows a Three Lines of Defense (LOD) Risk Framework: Risk Ownership (1LOD), Risk Oversight (2LOD), and Internal Audit (3LOD). The second line is independent of the business and provides policies, standards, and methodologies, with the authority to assess and challenge the first line to ensure adherence to those standards. The U.S. Operational Risk Management (ORM) Change Governance team is part of the 2LOD and responsible for establishing requirements, providing guidance, communicating governance requirements, and monitoring adherence to U.S. Change Governance and New Business and Product Approval (NBPA) Programs. The team supports governance, reporting, regulatory compliance, and oversight activities across the U.S. organization. The team interacts with business and risk stakeholders across the 1LOD and 2LOD to promote effective governance, regulatory compliance, risk transparency, and sustainable change implementation.

Depth & Scope:

May lead a small team or operate in a lead capacity managing risk activities such as KRI, CSI, RCSA and actions plan reporting on behalf of a key business or functional area

Supports businesses and processes that are generally diverse and large scale in nature and/or fairly complex in terms of Customer activities and transactions

Analyzes potential operational risks and ensures key risks are aggregated/escalated to appropriate areas

Contributes to the effective management of financial results and budgeting activities

Supports ongoing operational risk measurement activities by acquiring, analyzing, and reporting business operational or relevant loss data

Establishes and provides regular risk analysis and reporting on operational loss performance of the business

Supports business with analysis and reporting on operational risk issues and their impact which may include scenario analysis

Supports established enterprise-wide risk escalation, review, and approval processes, data management, policies, and risk assessment processes

Develops and maintains knowledge of existing and emerging risks across the business, and represents the business/function on TD Bank Risk Officer Committees or related working group/project teams

Possesses an understanding of the regulatory landscape and requirements, ensuring they are identified and articulated to business management as applicable

Supports TD Bank enterprise-wide operational risk strategies and/or corporate risk management requirements by guiding business partners through various operational or related risk management activates (e.g. Key Risk Indicators (KRI), Risk & Control Self Assessments (RSCA), etc)

Provides guidance, advice, and/or training and educational programs within own area of responsibility to improve business’ understanding of related risk and emerging trends

Develops and fosters strong relationships with business unit management to improve communication of business-specific operational and/or related risk management issues

Participates in the review of scorecard results and/or capital allocation issues affecting overall risks and act as a key resource on risk issues for assigned businesses/specializations

Participates in regulatory reviews and/or completion of risk management surveys where applicable

Serves as subject matter expert (SME) role on risk matters for a key business area and provides guidance and/or advice to business management via risk related activities/processes

May be involved on risk related committees and/or related working groups as a SME and plays a lead role in research/analysis and/or integrating/implementing key risk management practices

Leads risk analysis and coordinates the collection, aggregation, and validation of potential losses/risk factors for assigned business area/unit

Additional Responsibilities:

Maintain U.S. Change Governance and NBPA Program policies, standards, methodologies, procedures, and supporting documents in compliance with regulatory requirements and internal requirements

Execute governance oversight activities to validate compliance with the U.S. Change Governance and NBPA Programs

Complete analysis of change data (e.g., risk assessments, reports, system extracts) to provide required reporting on Change and Delivery Risk

Document and distribute clear and concise meeting minutes within 24 hours of the meeting

Create executive ready presentations

Support committee secretary responsibilities (e.g., develop meeting agenda & materials, document meeting minutes, maintain mandate)

Execute required regulatory compliance management activities for the U.S. Change Governance and NBPA Programs

Communicate and work with stakeholders across 3LODs

Create and present training for U.S. Change Governance and NBPA Programs across various audience levels

Ensure supporting evidence is effectively documented and stored for all activities to maintain an effective audit trail

Provide timely and clear responses to stakeholders in alignment with U.S. Change Governance and NBPA Program requirements

Challenge stakeholders when supporting evidence doesn’t clearly demonstrate compliance with the U.S. Change Governance and NBPA Programs

Identify opportunities to streamline and automate processes (where appropriate), including with generative AI and agentic AI

Proactively identify and assess risks; escalate to management as needed; confirm findings and drive action plans to mitigate and manage risks

Monitor emerging issues, trends, and evolving regulatory requirements; assess impacts; and recommend actions to management

Manage deliverables and timelines and provide proactive status updates to management

Preferred Experience/Qualifications:

Ability to interpret guidelines, standards, policies, and analytical results to inform senior-level decision-making

Ability to work with large datasets and perform data analytics (e.g., trend analysis, anomaly detection, sampling)

Strong attention to detail, with the ability to identify root causes of issues and observations

Strong analytical and organizational skills, including the ability to manage multiple priorities and deadlines

**Confidence and judgment to challenge the status quo and engage in constructive challenge