Customer Service Representative

at Bonney Staffing Center, LLC in Auburn, Maine, United States

Job Description

Join Our Friendly Customer Service Team — Urgently hiring in Damariscotta!

Job Title: Customer Service Representative
Pay: $19-$25 per hour
Hours: M-F 8:30 AM - 4:30 PM
Start Date: ASAP

Looking for a rewarding career with a supportive workplace? Join a dynamic company dedicated to client satisfaction in Damariscotta, ME, and make a positive impact every day. Be part of a team that values your skills and offers excellent benefits and work-life balance.

As a Customer Service Representative, you'll play a key role in providing outstanding service to clients, responding to their needs, and ensuring their  experience is seamless. You'll work closely with the team to deliver results that help both the agency and its customers thrive.

As a Customer Service Representative, you will handle office administration and build strong client relationships by:

• Client Care & Support: Answer incoming phone calls, address account inquiries, and provide friendly, professional assistance to local clients.

• Account Administration: Set up new files, issue account documentation, manage payments, and handle basic receptionist duties.

• Data Entry & Tracking: Process paperwork, key in account updates, and diligently follow up on ongoing client requests.

• Client Engagement: Send welcome letters, follow up on referrals, and introduce clients to additional services that fit their needs.

• Experience & Education: High School Diploma (or equivalent) and previous customer service or office experience.

• Key Skills: Strong communication, great attention to detail, and a welcoming professional demeanor.

• Growth Mindset: Ability to learn industry products quickly; complete licensing and certification training will be fully provided and paid for by the company.

• Great Work-Life Balance: Enjoy a predictable M-F schedule with every other Friday afternoon off and flexible PTO.

• 100% Paid Health Insurance: Fully covered health insurance for the employee, with options to add family members upon perm hire.

• Paid Career Growth: The business owner will personally train you and cover 100% of the costs for your professional licensing.

• Small Business Atmosphere: Work within a warm, supportive, close-knit team environment where your hard work is genuinely appreciated.

Our recruiting team is managing the entire process for this local employer. Apply today with your updated resume to be considered for an immediate interview!