at Northern Light Health in Bangor, Maine, United States
Job Description
Northern Light Mercy Hospital
Department: McAuley Residence – North
Position is located: McAuley Residence North
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule: Variable
Summary:
Counselor/Recovery Coach must have the ability and desire to work with women and children in a comprehensive transitional housing program and providing recovery-based services to all residents throughout the workday. The incumbent ensures optimal resident referrals and ensures that an appropriate application process and orientation prepare women for a residential experience that promotes building on their strengths and motivating them toward self-sufficiency. The incumbent guides the residents in establishing and carrying out their individual goal setting plans with appropriate accountability and tracking of outcomes. The incumbent ensures basic financial literacy and budgeting, and links residents to agencies or providers to access necessary resources related to all types of healthcare, education, vocational counseling, employment, volunteering, financial management, legal advice, housing, healthy lifestyle, and parenting/childcare needs. Counselor/Recovery Coach assists the Program Manager in ensuring the residents understand and adhere to program procedures and policies, recognizes when infractions have occurred and assists in appropriate corrective actions. The Counselor/Recovery Coach facilitates resident group meetings on a weekly basis, to include wellness and recovery, substance use education, 12 Step process, processing shame/guilt, and relapse prevention. All while striving for a positive, supportive environment to help empower women as they learn life skills. The Counselor/Recovery Coach provides broader programmatic support by assisting co-workers with projects or events that support program goals as needed and appropriate. The incumbent effectively interacts with residents, resident children, family members, therapists, McAuley Residence and staff, agency providers, volunteers, mentors and donors. The incumbent performs duties and tasks in accordance with performance standards established for the job. The incumbent may have access to highly confidential resident and/or proprietary information and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security evens, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all resident safety initiatives appropriate to the position and conducts all job responsibilities according to the Mission and Values of the Hospital.
Responsibilities:
+ Demonstrates ability to interpret and convey the Mission and Values of Mercy Health System of Maine and McAuley Residence to different audiences.
+ Understands and upholds the values of Mercy Health System of Maine and Catholic Health East. ·Represents McAuley Residence as a program founded and sponsored by the Sisters of Mercy.
+ Performs the substance use counseling/recovery component of the residential transitional housing program for women and children.
+ Relates professionally with staff, residents, community providers, volunteers, donors, and the public.
+ Has responsibility to teach the residents skills in relapse prevention, trauma and recovery, co-dependency, self-advocacy, household management, maternal and child health, and relationship building.
+ Acts as a positive role model for residents.
+ Assists the women in goal-setting processes through individual weekly meetings and documents progress with written and other reports.
+ Plans and facilitates weekly resident general meetings.
+ Assists in handling crisis situations.
+ Assists the Program Director, Executive Director, and Mission Division Team.
+ Advises according to recovery standards and best practice.
+ Participates actively in area recovery network.
+ Represents the organization to the community.
+ Represents a housing program with access to supported services for women in recovery from domestic violence and substance abuse.
+ Pursues professional development. Attends mandatory training sessions. Maintains appropriate CADC or LADC license. Renews on a timely basis with no lapse in licensure.
+ Performs additional duties as required or assigned.
Other Information:
+ Associate’s degree preferred in any of the following fields: counseling, childhood development, educational psychology, social and behavioral sciences, social work, education and human development, mental health and human services, nursing, rehabilitation services, or psychology.
+ Licensed Alcohol and Drug Counselor (LADC) license required.
+ Minimum two (2) years in the recovery field with prior experience and demonstrated skills in the areas of addiction detection and management, crisis intervention, peer counseling, individual advocacy, group facilitation, and conflict resolution.
+ Must demonstrate strong planning, documentation and record keeping skills. Position requires professionalism, confidentiality, excellent oral and written communication, and interpersonal skills.
+ The position works with a changing, diverse population of women in a community living setting. The position requires a knowledge of and sensitivity to the issues of addiction, incarceration, domestic violence, homelessness, divorce, depression, mental illness, trauma, and single parenting.
+ The position requires the ability to recognize signs of stress and fragile condition or relapse in residents, and to respond appropriately with interventions and support.
+ The position requires the ability to recognize and maintain appropriate boundaries with residents and also to create and sustain positive working relationships with residents, resident children, family members, therapists, McAuley Residence and Mercy staff, agency providers, volunteers, mentors, and donors.
+ Incumbent must possess the ability to foster self-reliance and independence in women. Incumbent must be flexible, dependable, adaptable, resourceful, and demonstrate a commitment to empower residents. Must have the judgment and initiative to operate independently and autonomously in daily job requirements.
Competencies and Skills
+ Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
+ Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees’ strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
+ Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences’ level.
+ Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, go
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