Enrollment and Student Services Success Specialist

at Washington County Community College in Calais, Maine, United States

Job Description

Enrollment and Student Services Success Specialist

Full-time

Washington County Community College is seeking a dynamic, student-focused professional with a strong work ethic to join our Enrollment Management and Student Services Department as an Enrollment and Student Services Success Specialist. 

In this pivotal role, you will guide students on their academic journeys by delivering holistic advising services designed to support student success from the moment of enrollment. You’ll help students create personalized academic and career plans, explore educational pathways, and navigate key college resources—from program requirements and enrollment policies to financial counseling and transfer guidance. Key responsibilities include: conducting ongoing, one-on-one advising sessions (in-person and virtual) for all incoming matriculated students; assessing student readiness for college-level work using multiple measures placement tools; educating new students on how to access and utilize online college resources, including the student portal; promoting college programs and services through strategic advertising and social media engagement.

The ideal candidate will be a proactive communicator, tech-savvy advisor, and enthusiastic collaborator who is passionate about helping students succeed in college and beyond.

Minimum Qualifications: A bachelor’s degree is required, along with at least two years of recent experience in higher education. Demonstrated knowledge of and hands-on experience with student success strategies and best practices. Strong interpersonal, written, and presentation skills are essential. Preferred Qualifications: A master’s degree, preferably with four years of recent experience at a community college. Background in student success programming and/or instruction, with a deep understanding of academic learning communities and their impact on student outcomes. Proven ability to work collaboratively with faculty, staff, and institutional stakeholders to support student achievement.

Salary: MEA Administrators Unit, salary range $45,914.99 to $54,824.92, salary commensurate with credentials and experience. Benefits: Employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available), vision insurance, choice between Maine Public Employees Retirement System or TIAA CREF in lieu of social security, generous sick/personal time allowances, professional development, and free tuition within the MCCS for employee, spouse, and qualifying dependents.

Application Process: Please visit WCCC's website, https://www.wccc.me.edu/about-wccc/news-nfo/employment/. Review of applications will begin Friday, March 13, 2026. The position is open until filled.

WCCC is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive and non-discriminatory environment for all employees.  We provide reasonable accommodations to qualified individuals with disabilities upon request.  For more information, please contact (207) 454-1000. Posted 3-2026