at MaineHealth in Lewiston, Maine, United States
Job Description
Description Medical Group Practices
Clerical/Administrative Support
Req #: 69310
For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.
Patient Service Specialist - MaineHealth Cardiology Lewiston
Location: 99 Campus Avenue, Suite 301, Lewiston, ME 04240
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (consistent schedule
Remote Flexibility: None - this is an on-site position
Position: Patient Service Specialist (PSS) - 6 months of medical clerical experience requiredAbout the Role
MaineHealth Cardiology Lewiston is seeking a dedicated Patient Service Specialist (PSS) to join our team. In this role, you will be the first point of contact for patients and families, ensuring a welcoming and supportive environment. You'll play a vital part in coordinating patient care by managing scheduling, registration, and administrative tasks that keep our cardiology practice running smoothly.Key Responsibilities
Greet patients and visitors with professionalism and compassion
Manage patient scheduling, check-in, and registration processes
Handle phone calls, messages, and appointment coordination
Support providers and clinical staff with administrative needs
Maintain accurate patient records and documentation
Provide clear communication and assistance to patients regarding appointments and services
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred.
License/Certifications: N/A
Experience: Six months of medical office experience required.
Additional Skills/Requirements Required: N/A
Additional Skills/Requirements Preferred: Proficient computer skills.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
If you have questions about this role, please contact rebecca.rand@mainehealth.org
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.
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