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Certificate Program in Supervision: Comprehensive

Training Program

Credential(s) Offered

Industry certification, Measurable skills gain

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours

Instructional Program (CIP)

Operations Management and Supervision. 520205

Description

Typically, it is not the content of the work or tasks that cause problems with supervisors and managers. It’s the interactions between people; it is shifting one’s focus from doing the work to getting the work done through others. Throughout the seven classes, we will build on your mastery as you practice supervisory competencies that lead to effective supervision.
Going from Peer to Boss We will explore the various roles, characteristics and expectations of supervisors through discussions, real-life case scenarios, and self-assessments.
Building Engagement Successful work is about creating results together. In this session, we will explore how building trust, having coaching conversations, working through conflict, contribute to building an engaged staff.
The Art of Feedback Giving and receiving feedback is a core skill of supervision. Whether you are managing an individual or team’s performance, understanding how to formulate feedback and understanding how feedback is commonly received is critical.
Delegation Knowing when, what, who, and how to delegate is critical to the success of any supervisor. In this session we will explore why a supervisor may or may not delegate; what and what not to delegate, a strong delegation process, and how to follow-up.
Performance Management We will explore the accountability pathway, causes and interventions for suboptimal performance, building a pathway for appropriate and effective corrective action and dealing with difficult employees and their forms of resistance.
Coaching to Transform Performance In this session we will learn the use of powerful questions to move staff to a self-directed, solutions-oriented process and the model for having effective coaching conversations.

Details

Hours

36

Entrance Requirements

None

School

University of Southern Maine

WIOA Approved Program

Yes

Training Location(s)

Online

Local WIB

4 - Coastal Counties Local Area 4

Name of Credential

Certificate in Supervision: Comprehensive

Type of financial aid offered or have access to

n/a

Refund Policy

100% up to 5 days prior to class

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State/District Tuition

$1,570.00

Out-of-State/District Tuition

$1,570.00

Total In-State Program Cost

$1,570.00

Total Out-of-State Program Cost

$1,570.00

Demand Occupation(s)

11-3051.00Industrial Production Managers
$0.00 per hour

Provider Status

Approved

Address

88 BEDFORD STREET, PORTLAND, Maine 04101

Phone Number

(207) 780-5900

Web Address

https://www.enrole.com/usmmaine/jsp/certificate.jsp?categoryId=10002&certificateId=SUPERCOMPONLINE

Last Updated

Jan 11, 2022

Created

Feb 01, 2021

Renewal

Dec 20, 2023