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Customer Service Certificate

Training Program

Method of Delivery

Hybrid or blended

Instructional Program (CIP)

Receptionist. 520406

Description

Learn to identify customers’ needs and wants, devise a plan and put it into action. Build on your skills and learn the basics that keep customers coming back: concern, communication and competencies.

Details

Program Length (Weeks)

99999

Entrance Requirements

None

School

Lewiston Adult Education

WIOA Approved Program

Yes

Training Location(s)

Lewiston

Local WIB

3 - Central Western Local Area 3

Type of Attainment:

Postsec. Awards/Cert./Diplomas; <1 yr.

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State Tuition

$90.00 Hours

Total In-State Program Cost

$90.00

Demand Occupation(s)

43-4051.00Customer Service Representatives

Provider Status

Approved

Address

156 East Avenue, Lewiston, Maine 04240

Phone Number

(207) 795-4141

Fax Number

(207) 795-4173

Last Updated

Sep 28, 2020

Created

May 06, 2016

Renewal

Jun 15, 2018

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