at ReVision Energy in Montville, Maine, United States
Job Description
Our office in Montville, ME is currently looking for an individual who is excited to be on the front lines of solar’s rapid growth to expand our ability to connect with our customers through the Solar Advisor position.
Annual Salary starting at $45,000.ABOUT REVISION:
ReVision Energy was founded in 2003 by two solar geeks in a garage and has grown to over 300 employee-owners spread across our physical locations in Maine, New Hampshire, and Massachusetts. Our offerings of products have grown to include solar panels, battery backup systems, electric vehicle infrastructure, heat pumps, and water heating equipment.
As a 100% employee-owned company and a Certified B Corp, ReVision Energy is on a mission to lead our community in solving the environmental problems caused by fossil fuels while alleviating economic and social injustice.
ReVision Energy is an equal opportunity employer dedicated to creating an inclusive culture where employees from diverse backgrounds can thrive and support our mission. Our recruitment team looks at the whole picture; personal, professional, and non-traditional experience, as well as community involvement.
The safety, health, and well-being of our co-owners and our communities is of primary importance. We have implemented additional measures to assure that those we work and share spaces with adhere to COVID and general safety best practices.ABOUT THE POSITION:
This candidate will assist in managing all incoming leads for ReVision Energy’s Montville ME Branch and provide follow up with customers after they have completed an installation with ReVision. This is a full-time position, Monday through Friday.
The candidate must possess or be able to acquire a basic operational and design specific understanding of each clean energy product that we offer. A successful Solar Advisor must be able to explain the technologies we use to help Montville ME customers realize their clean energy goals and the benefits for home & business owners in various situations. They will connect with our customers after completion of their installation to congratulate them, provide resource assistance to address any questions they have, set up additional site visits as requested, and to encourage them to become a solar champion for their neighbors and friends.
This position requires excellent communication skills, passion for our mission, responsiveness, attention to detail, and high-level of computer prowess.
ROLE & RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO):
+ Keep our mission driven focus top of mind with all interactions with customers
+ Respond to inbound web leads, phone leads, and greet walk in clients visiting our showroom
+ Educate individuals and businesses about clean energy technologies
+ Foster the relationship between ReVision Energy and all our leads with the idea all leads have the potential to become future Solar Champions
+ Record all customer interactions and schedule site evaluations for our sales team using online CRM tool
+ Prepare the solar design specialist for scheduled site evaluations by collecting electric bills, fuel usage, satellite images and other pertinent information
+ Utilize photo editing and design software to create renderings for residential solar projects
+ Work with the marketing team to help out with events
CRITICAL SKILLS & EXPECTATIONS:
+ Must have excellent customer service and email communication skills
+ Excellent phone skills; enthusiastic attitude conveyed over the phone and ability to manage high volume of conversations per day is required
+ Excellent time management skills and ability to prioritize numerous opportunities effectively
+ Must have strong organizational skills
+ Must be able to work self-guided in a fast paced and growing environment
+ Familiarity with Microsoft Word, Excel, Outlook and other commonly used software, including internet and email – must be able to handle high e-mail volume
+ A high-level comfort with technology is required
+ Must bring a positive attitude; thoughtful ideas for growth of company are encouraged
+ Interest in the technology we provide and ability to acquire a basic understanding of how it works
+ Previous customer service experience preferred
WORKING CONDITIONS & PHYSICAL DEMANDS:
+ Regularly operates computer and phone
+ B.A. / B.S. preferred
