at Concentrix in Augusta, Maine, United States
Job Description
Job Title:
Senior Manager, Global Internal Communications
Job Description
Do you love working with people from all walks of life, finding the best way to connect with an audience, and helping others be successful?
Were Concentrix , an award-winning global CX solutions company who creates amazing experiences for the worlds best brands and their customers. Were in need of a passionate, deeply experienced Senior Manager of Global Communications to lead, develop, and execute internal marketing and communication strategies that support our global business, engage and educate our workforce, and turn staff into raving fans of our brand. This individual will also support Rewards & Recognition globally to build staff loyalty and recognize them for their incredible work!
This is a high-visibility position with many moving parts. So, we need a marketing and comms expert who lives for strategy and execution, can confidently sell their ideas, is constantly curious and looking for innovative ways to connect with an incredibly diverse group people around the world.
Sound like you? If so, we should definitely talk!
Your mission:
+ Turn staff into enthusiastic, authentic advocates of our brand by creating communications that bring their stories to life and reinforce our culture.
+ With a focus on our brand, develop and implement internal comms ranging from complex, multi-channel plans to straightforward emails and digital posts.
+ Develop and execute innovative, creative ways to engage and educate staff about our brand, company news, and other info in coordination with the overall communications strategy.
+ Create innovative ways to reward and recognize staff for their great work.
+ Lead creative brainstorming sessions for new projects and provide constructive feedback on creative work for compelling, engaging comms.
+ Write and edit company-wide comms to staff, including on behalf of senior execs.
+ Work closely with our Social Media and Web teams to ensure consistency.
+ Effectively report results and make data-driven recommendations.
+ Help other departments solve comms challenges as a bona fide expert.
+ Lead, support, and guide team members on their projects.
+ Create a culture of belonging on your team where staff can grow and flourish.
Your qualifications, skills, and abilities:
+ Bachelors degree required (Bonus points for business, marketing, comms, or journalism disciplines).
+ Minimum of 8 years of successful, relevant marketing and comms experience with at least 3-5 years leading a comms team.
+ Experience operating with skill and finesse in a large, complex, global business.
+ Proven history as a savvy, smart, efficient, fast-working, results-oriented, creative leader.
+ Demonstrated track record of planning and leading marketing programs/campaigns from initial brief to success.
+ Passion for all things marketing and comms, both traditional and digital.
+ Exceptional project management skills and the ability to complete multiple complex projects on time.
+ Stellar writing skills, including the ability to write persuasive and compelling content for many different audiences and in different voices.
+ Serious storytelling skills
+ The ability to establish and grow strong, productive relationships with diverse colleagues across the globe and collaborate to achieve goals.
+ The ability to lead cross-functional, non-hierarchical teams.
+ Analytical and strategic mindset.
+ The ability to move fast and hit hard with both deliverables and results.
Want extra credit? Others would describe you as:
+ A people-focused leader with a great sense of humor
+ A curious, inquisitive, and lifelong learner who suffers from FOMO
+ Personal, professional, and ethical
+ Entrepreneurial, self-driven, and highly motivated with a strong sense of urgency
+ Capable of rolling with changing environments and priorities
+ Collaborative, especially regarding different roles, styles, experiences, & cultures
+ Resilient, agile, and responsive
+ An innovative problem-solver whos dedicated to finding solutions & delivering value
+ Compassionate and eager to make a difference in peoples lives every day
+ Bold, unconventional, & unafraid to challenge norms or consider new ideas
+ Comfortable working with gaps in info and sifting for nuggets of wisdom
+ A confident decision-maker
Whats in it for you:
+ A global org full of diverse, smart, passionate people to learn from and grow with
+ An incredible culture that drives everything we do
+ A welcoming team that embraces differences and has fun together
+ A chance to make a difference in a growing, successful company
+ Endless career opportunities and clear paths for development
+ A competitive salary, incentive potential, fantastic benefits, & global recognition
+ And more! (Like, lots more)
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.
Note: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
Concentrix is an equal opportunity employer and an E-verify participant. Concentrix considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability status or any other legally protected characteristic.
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Location:
USA, AZ, Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
