at Bonney Staffing Center, LLC in Auburn, Maine, United States
Job Description
Join Our Team as a Customer Service Representative in Auburn, ME! – Urgently hiring Customer Service Representative in Auburn!
Job Title: Customer Service Representative
Pay: $25.00 per hour
Hours: Monday–Friday, 8:00 AM – 4:30 PM
Start Date: ASAP
Looking for a hands-on role in a supportive environment where your contributions make a genuine difference? Join our dedicated team at an employee-owned company, serving as a Customer Service Representative in Auburn, ME, and play a vital role in creating great experiences for our customers every day. As a Customer Service Representative, you’ll be the friendly face and voice of our company, actively engaging with customers and ensuring their needs are met promptly and accurately.
You’ll work closely with the front office team to drive exceptional service and maintain smooth operations.
What You’ll Do:
As a Customer Service Representative, you will be responsible for:
- Answering phones, prioritizing immediate responses to customer inquiries.
- Greeting and assisting walk-in customers with professionalism and warmth.
- Determining if callers are existing or new customers, adding them to the system as needed.
- Gathering customer needs and documenting requests accurately in our system.
- Routing calls to the appropriate departments.
- Communicating effectively with walk-in customers using a slider window for inquiries.
- Maintaining accurate and detailed data entry throughout your daily tasks.
What You’ll Bring:
The ideal candidate for this role will have:
- A high school diploma or equivalent
- Strong attention to detail and a commitment to delivering outstanding customer service.
- Excellent communication skills for both phone and face-to-face interactions.
- A professional demeanor with a self-directed approach to staying productive during downtime.
Why Join Us in Auburn?
- Enjoy flexible hours within a supportive team culture that values your contributions.
- Benefit from competitive pay and comprehensive health insurance coverage from day one.
- Be part of an employee-owned company with a clear path for career growth and development, with the potential to transition into an HR support role.
- Participate in our ESOP program with an opportunity to buy into ownership after three years.
- Earn paid time off starting at 40 hours in your first year and increasing to 80 hours in your second year, along with 8.5 paid holidays after 3 months.
Location & Schedule:
This position is on-site in Auburn, ME, and offers a consistent Monday to Friday schedule from 8:00 AM to 4:30 PM.
Ready to Take the Next Step?
If you’re ready to start a rewarding career as a Customer Service Representative in Auburn, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now!
