at Cuddledown / Potpourri Group Inc. in Freeport, Maine, United States
Job Description
Cuddledown is looking for a Sales Associate for the Outlet Store located in Freeport, ME. The Sales Associate will ensure high levels of customer satisfaction through excellent sales service. They are responsible for all sales activity, remaining knowledgeable on products, assessing customer needs, providing assistance, and maintaining selling floor presentations and stock.
Responsibilities:
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, answering questions and assisting them with merchandise selection.
- Demonstrate professional etiquette with customers, both in person and on the phone.
- Build relationships with customers to ensure long-term business growth.
- Develop expert product knowledge to assist customers with product attributes, benefits and care.
- Assist co-workers and the management staff to achieve store and company goals.
- Store Appearance: Ensure store cleanliness by vacuuming carpets and dusting shelves, tables, and counters.
- Display and arrange store merchandise neatly with the intent to promote sales.
- Ensure that promotional signage is correct and fully visible.
- Complete sales transactions.
- Creating and/or updating customer account records.
- Process and ticketed shipments accurately and efficiently.
- Complete markdowns and price changes.
- Properly package and ship customer orders using FedEx.
Requirements:
- Demonstrate accuracy in processing transactions and overall register operations.
- Good communication and writing skills.
- Ability to stand for at least up to 5 hours per day.
- Ability to lift at least 20 pounds.
- Ability to work varied hours including weekends and holidays.
Benefits/Perks!
- Full benefits package including Medical, Dental, Vision and 401k with Company Match
- Paid Vacation Time, Sick Time, and Holiday Pay
- Company-paid Life Insurance and Disability Insurance
- Employee Discounts, Working Advantage Program, and Employee Assistance Program and Good RX
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