at Downeast Community Partners in Ellsworth, Maine, United States
Job Description
POSITION SUMMARY:
Drives agency vehicle to provide safe, comfortable, efficient transportation to accommodate all riders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Drives assigned vehicle, as scheduled, to provide safe, comfortable, courteous, and efficient transportation daily
- Ensures the safe transportation of passengers at all times daily
- Must use Bluetooth for cellphone usage
- Monitors behavior of passengers and takes appropriate action as necessary and documents daily
- Cleans & Sanitize vehicle daily
- Always adhere to motor vehicle regulations daily
- Completes pre and post inspection of vehicle daily
- Monitors vehicle condition and reports problems, complaints and/or needed vehicle maintenance promptly to supervisor and/or fleet manager as needed
- Ensures vehicle parked on or off agency premises is secure at all times and in a location approved by Supervisor daily
- Maintains on time schedule daily
- Informs supervisor of road conditions and determines if conditions are unsafe for transporting passengers
- Responsible for handling accidents and emergencies according to DCP established procedures
- Secure mobility devices
- Maintains communication with Transportation office using communication devices appropriately
- Completes required paperwork and submits daily. Including public bus fares, donations and gas receipts.
- Maintains iPad and phone equipment, ensuring that both are fully charged for daily use.
- Follows the rules and regulations of Passenger Assistance Training to ensure security of passengers
- Complete all trainings in a timely manner as required
- Call all riders the day before with estimated pickup times
- When fueling vehicle driver must stay beside vehicle.
- No passengers on vehicles when fueling up.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with our without notice.
Safety & Wellness:
- Actively promotes safety and accident prevention within the workplace.
- Reports any unsafe conditions, incidents and/or accidents immediately.
- Ensures vehicle safety.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs other duties as assigned by the supervisor and or division director
GENERAL EXPECTATIONS:
- Maintains positive internal and external customer service
- Greets and Assists passengers into and out of vehicle as needed daily
- Must be able to work with people and the ability to communicate effectively with passengers and staff
- Sufficient knowledge of the area.
- Understanding & comprehension of mandatory paperwork
- Must be able to communicate clearly with others, as well as handling minor issues with riders.
- Gain comprehensive knowledge of transporting riders after completing all required trainings.
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to operate handicap accessibility equipment
- Ability to assist passengers
- Ability to lift up to 50 pounds occasionally
- Ability to carry up to 25 pounds occasionally
- Ability to push/pull wheelchairs with consumer in chair- weight varies (250 pounds plus)
- Bending, lifting, pushing, pulling
While performing the duties of this job, the employee is required to sit for long periods of time. repetitively using hands to drive agency vehicles; lift and up to 50 pounds; carry up to 25 pounds bending, kneeling required to secure mobility devices
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is primarily in agency vehicle
- Constant travel required
- Prolonged sitting
- Pushing wheelchairs
- Driving in all weather conditions.
- Exposures to extreme heat/cold.
- Some weekends, nights
- Travel may be required.
QUALIFICATIONS NEEDED FOR POSITION:
Experience and Skill Requirements: The following requirements and skills are considered essential:
- Up to 12 months of related driving experience required
- Mandated reporting
- First Aid/CPR/Blood-borne pathogen within 30 days
- Pass physical examination
- Defensive Driving within 30 days
- Children’s Transportation Training
- Pass Department of Human Services Background check
- Pass national and state criminal background check
- Pass review of National Sex Offender Registry
- Passenger Assistance Training within 30 days
- Customer Service training
- HIPAA training
- Finger Printing as needed
- Fire extinguisher training
- Emergency Procedure training
- Difficult Passengers training
- FTA Drug Awareness
- Understanding passengers with disabilities
Education/Skill Requirements:
- High School Diploma or Equivalent
- Must be able to pass all background checks.
- Must be able to pass random drug and alcohol checks
- Must be 21 years of age
- Must have had a valid driver’s license for 5 years
