at Witham Family Hotels in Bar Harbor, Maine, United States
Job Description
Enhance Guest Experiences in Bar Harbor: Join Us as a Food and Beverage Swing Supervisor! Are you passionate about creating memorable dining experiences? We’re looking for an enthusiastic and versatile individual to join our team as a Food and Beverage Swing Supervisor, ensuring exceptional service across multiple dining venues in Bar Harbor.
As a Food and Beverage Swing Supervisor, you will play a crucial role in overseeing our dining venues on respective managers’ days off. Your leadership and attention to detail will ensure our guests enjoy seamless and outstanding dining experiences. You will oversee daily operations at various dining locations, stepping in for managers as needed. Coordinate with managers and staff to maintain high service standards and smooth transitions. Foster a welcoming atmosphere, ensuring every guest feels valued and attended to. Contribute to creating positive and lasting memories for our guests through exceptional service.
We are a family-oriented establishment, committed to providing an array of culinary experiences in the heart of Bar Harbor. Recognized for our dedication to hospitality, we prioritize creating an inclusive workplace where your leadership skills can thrive.
What We Offer:
+ Diverse Culinary Settings: Oversee operations in a range of dining venues, contributing to the vibrancy of Bar Harbor’s culinary scene.
+ Collaborative Team: Join a dining team that values versatility, teamwork, and ensures your success in this pivotal role.
+ Opportunities for Growth: Explore avenues for professional development within our expanding dining family.
You will be working your magic on a full-time year-round basis. This is a full-time position that requires weekends, nights, and holidays.
What you may not know is that we also have amazing benefits and perks:
+ Start earning PTO (Paid Time Off), up to 136 hours in your first year (prorated based on hire date). The more years you spend with us, the more PTO you earn!
+ Health Insurance – multiple Aetna Health plans, we pay 80% of the cost, including if you select the family option!
+ Dental And Vision Insurance – Our dental plan is amazing – you get up to 4 cleanings a year and so much more. We pay 80% of the cost. We have recently added Vision Insurance to our benefits plan, as well!
+ 401(k) plan – up to 4% match.
+ End of Season Bonus.
+ Heating savings program in partnership with Irving and Dead River- save on heating oil and propane.
+ Core Values Program – earn points for branded swag!
+ Life insurance and Accident, Death & Dismemberment policies – we cover the first $10,000, with additional voluntary coverage available.
+ Short-term disability at no cost.
+ Referral Bonus – up to $1,000 per new full-time employee you refer.
+ Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services.
+ Employee Recognition Programs.
+ Employee Assistance Program (EAP) – Experienced counseling, free & anonymous.
+ Employee Relief Fund – Financial support for unexpected situations. Mostly funded by our awesome teammates!
+ Annual Flu Shot Clinic.
+ Witham Family Hotels Gala – an annual event that recognizes YOU!
+ Be part of a company that gives back – The Witham Family Hotels Charitable Fund just donated the millionth dollar to a local organization.
Here are some more details:
Responsibilities:
+ Helps manage Food & Beverage on day-to-day operations.
+ Preserve excellent levels of internal and external customer service.
+ Identify customers’ needs and respond proactively to all their concerns.
+ Comply with all health and safety regulations.
+ You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills.
+ Performs additional duties as assigned.
Skills Required:
+ Food and Beverage POS Experience preferred
+ Completion of secondary school should be required
+ Diploma or degree in business management or tourism related field would be an asset
+ Leadership skills
+ Flexibility
+ Adaptability
+ Inventory management
+ Conflict resolution
+ Ability to work under pressure
+ Ability to multi-task
+ Good organizational skills
Wage:
Starting at $46,000 yearly.
Experience / Education:
Prior customer service experience is preferred. High School diploma and/or equivalent work experience
Performance Measurement:
90 day performance review, annual performance review, attendance, productivity, feedback from others
Physical Demands:
Work is performed in a Restaurant environment that is on multiple levels, must be ok with stairs. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs.
If you have a passion for culinary leadership, enjoy managing diverse dining environments, and have the desire to be a key player in our diverse food and beverage offerings, we invite you to join us in Bar Harbor! Apply Now and help Lead Culinary Adventures in Bar Harbor, Maine!
