Surgical Scheduler - Orthopaedics

at Spectrum Healthcare Partners in Portland, Maine, United States

Job Description


Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, orthopedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services. Spectrum provides services at many of Maine’s hospitals throughout the state and in eastern New Hampshire. Hours: M-F 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM. This is an onsite position (not remote). Based on experience and qualifications the average hourly compensation for this position will range from $20.00 – $21.00. POSITION SUMMARY Acts as a liaison between patients and the Clinical Areas by facilitating communication with physicians, mid-level practitioners, and other clinical staff while interactively coordinating surgical schedules, and providing general clerical support. ESSENTIAL FUNCTIONS

+ Coordinates and schedules surgeries per physician order

+ Coordinates, assists, and gathers all information needed for surgery and ensures that pre-operative preparation is complete

+ Maintains smooth patient flow by scheduling pre-operative and post-operative appointments and updating all cancellations and add-ons

+ Prepares surgical packets for office visits

+ Triages telephone calls from patients by obtaining detailed history of problem and determining most appropriate action

+ Maintains Providers calendars and schedules

+ Completes disability claim forms

+ Supports other staff with duties as needed during staffing shortages or other designated periods of high volume within the department as time allows.

+ Forwards payment policy or insurance questions to the appropriate person

+ Assists in chart checks for missing information


+ Communicate effectively with patients, families, providers, staff, and others

+ Attend meetings, as assigned, and participates in educational activities to keep skills up to date

+ Works on special projects as requested

+ Demonstrates professionalism at all times

+ Displays cooperative behavior and interacts positively and effectively with others to promote a team environment

+ Is proactive in identifying, reporting, and participating in the resolution of any potential or actual patient safety issues

+ Performs other duties necessary to maintain the overall efficiency and continuity of the clinic


+ High School diploma or equivalent

+ Knowledge of medical terminology

+ Experience in a hospital or medical office setting with scheduling experience helpful

+ Strong customer service skills, with pleasant/professional telephone voice

+ Excellent communication and interpersonal skills

+ Excellent organizational skills and attention to detail

+ Ability to work independently and as a member of a team

+ Proficient computer skills

+ Ability to maintain confidentiality


+ Daily use of computer operating instruments; stationary PC, Laptop PC, keyboard, and mouse

+ Light lifting of paperwork, folders or other general record keeping materials

+ Operation of various office equipment: fax machine, telephone & voice mail system, stationary/lap top computer, e-mail system, scanner, and copier

+ Lifting up to 20 pounds occasionally, and/or up to 10 pounds frequently

+ Walks frequently

+ May be required to sit or stand for extended periods of time

+ Occasional reaching, twisting, bending


+ Health Insurance (80% company-paid)

+ HSA Match ($3,000 family plan / $1625 individual plan)

+ Dental & Vision Insurance Plans

+ 401(k) Match and Profit-Sharing Plan

+ Life and Accidental Death and Dismemberment Insurance

+ Long-term Disability Insurance

+ Short-term Disability Insurance

+ Generous paid time off

+ Voluntary, Employee-Paid Benefits

+ Medical Reimbursement Plan

+ Dependent Care Plan

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Job Posting: JC247868185

Posted On: Sep 15, 2023

Updated On: Sep 29, 2023

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