at L.L. Bean, Inc. in Freeport, Maine, United States
Job Description
Our Flagship Store, located in Freeport Maine is currently searching for Temporary Sales Associates to join their team.
Make L.L.Bean your next adventure! Here you’ll provide world-class customer service to help customers enjoy and discover the outside. Our employees live and model our core values: Integrity, service, respect, perseverance, safe and healthy living, and outdoor heritage. Our teams are Confident, High Energy, Optimistic, Genuine, Engaging, Competent, Unflappable, Self-Starters, Responsible, and Reliable. Choosing a job that you feel good about is more important than ever. Our culture is inclusive and welcoming.
Position hours:
Overnight Monday-Sunday, 10:00pm-6:30am
* Night-time Premium Pay $1/hr between the hours of 6pm-6am.
All of the positions require the ability to stand for as long as 8 hours.
Duties include:
- Cashier
- Floor Stocker
- Freight Processing
- Sales
Super flexible availability guidelines:
- Available minimum of 12 hours per week
- Available a minimum 3 days per week
- Available Friday, Saturday or Sunday
Provide Great Customer Service:
- Welcomes all customers genuinely and in a timely fashion. Skillfully assists multiple customers by assessing needs, prioritizing the level of service each requires, and providing personal service interactions.
- Enthusiastically seeks opportunities to convert every customer. Anticipates customer’s needs by observing behaviors. Continuously strives to drive sales and brand loyalty by creating experiential moments with product, and sharing product knowledge, features, and benefits.
- Builds trusting relationships with customers by making personal connections.
Resolve Problems:
- Actively listens to gain understanding of customer’s unique needs. Leverages product knowledge and problem-solving skills to solve problems quickly and efficiently.
- Competently leverages technology to provide seamless, fast omni-channel service. Displays confidence, poise, and operational knowledge in all situations.
- Turns a challenge into a selling opportunity. Remains unflappable when faced with ambiguous issues. Demonstrates passion for learning new things.
Serve as Brand Ambassador:
- Understands core outdoor activities, participates in them and actively promotes them.
- Takes personal accountability for representing the core values and brand appropriately in all situations (service, dress code, interpersonal skills). Makes a positive impact on all customers they interact with.
Deliver Compelling Shopping Experience:
- Competent in maintaining a well-organized back of house and easy-to-shop floor. Understands role in creating an inspiring customer experience, on and off the salesfloor.
- Exhibits a strong detail orientation and attention to visual and merchandising standards. Maintains these exceptional brand standards.
- Follows routines that uphold store operations processes and productivity standards including replenishment, receiving, transfers, organizing stock.
Display Team Skills:
- Dedicated to winning as a team. Open to others’ ideas. Takes personal accountability for creating a positive and inclusive work environment for all co-workers and customers.
- Adapts effectively to an ever-changing work environment. Quickly able to adapt to strategic and policy changes. Takes a responsible point of view.
- Adheres to policy and procedures. Responsible for creating and upholding a safe and healthy work environment.
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.
Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.
