at TD Bank in Portland, Maine, United States
Senior IT Build Analyst (US)
About TD Bank, America’s Most Convenient Bank®
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US .
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
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Building a World-Class, Diverse and Inclusive Technology Team at TD
We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us
US TD Footprint
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:
+ Undergraduate Degree or Technical Certificate.
+ 5-7 years relevant experience.
+ Commitment to staying abreast of industry and business trends.
+ Strength in researching industry standards, best practices, new innovations in technology and making informed recommendations.
+ Readiness to serve a technology, trends and processes “go-to” resource.
+ Ability to work independently in a senior or lead role on a diverse range of tasks and may be relied upon to coach and educate others.
+ Experience as a subject matter expert and consultant who provides technical guidance and highly-complex troubleshooting and problem resolution.
+ Readiness to support highly-complex and comprehensive applications, systems and business lines.
+ Adeptness at identifying root causes and can implement targeted and controlled remediation plans.
+ Ability to work with stakeholders to install, configure, upgrade, administer business applications and systems.
+ Ability to review, participate in and implement procedures.
+ Must be eligible for employment under regulatory standards applicable to the position.
About This Role
We are looking for someone who is ready, willing and able to research, install, maintain, configure, administer and provision TD’s systems and applications. It’s also likely you’ll be involved in deployment and release management activities. There’s a lot of meaningful work here…
Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:
+ Give specialized support (like research, installation, configuration, provisioning, systems support) and meets or exceeds established standards/service levels, while minimizing operational risk.
+ Promptly schedule packaging, release new applications. implement with parallel work streams to reduce time spent.
+ Set up, maintain, monitor applications and systems.
+ Promptly communicate, escalate and resolve issues.
+ Deliver application, hardware, software and operations support.
+ Conduct research, build solutions, maintain documentation.
+ Provide quality service and solutions to clients.
+ Design, review, integrate application requirements (functional, security, integration, performance, quality, operations etc.).
+ Identify and address application and data, cross-capability and cross-release issues.
+ Help evolve the base infrastructure and operational environment, deploy new technologies.
+ Build/deploy base infrastructure components (e.g. servers, operating systems, middleware) for all environments.
+ Create “off-the-shelf” and in-house applications and supported assets procurement.
+ Maintain base infrastructure components, work with third-parties to report problems, and receive fixes.
+ Monitor system life cycles, ask yourself if specifications and functionality support our objectives and architecture decisions, redevelop when necessary.
+ Use metrics to monitor environment performance, pinpoint ways to boost performance and resource utilization.
+ Ensure effective change management.
+ Maintain secure computing facilities and technical infrastructure and architecture.
+ Be aware of and follow necessary processes/standards, business technology architecture, risk and production capacity guidelines.
+ Know and follow both disaster and business recovery plan standards, policies and procedures.
+ Introduce ways to enhance revenue, customer experience and reduce costs.
+ Gain knowledge of TD services, applications, infrastructure, analytical tools and techniques, industry trends.
+ Make effective use of cost management processes.
+ Execute test plans, monitor, report results, resolve issues.
+ Develop business cases, RFI/RFP and service level agreements.
+ Embrace teamwork to resolve critical service issues.
Other duties as assigned • Driving Requirements: • Travel Requirements:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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Preferred Qualifications – Here are the preferred qualifications for this role: Strong PC Lab Build and support.
4140 Church Road
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