Business Analyst

at CTG in Portland, Maine, United States

Job Description

Business Analyst

United States

Information Technology

Mar 14, 2023Post Date

23200497Requisition #

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CTG is seeking to fill aBusiness Analystopening in for a client based in Rochester, MN.

Location: Remote

Duration: 8 months


  • The Business Analyst – IT serves as a liaison at a project level through which requirements flow between the internal customer community, IT development teams, and end customers.
  • Work with application and project teams to gather, analyze, communicate and validate the requirements for enhancements to applications, both internally developed and purchased software systems.
  • Serve the team as a liaison between the various stakeholders groups to ensure requirements are fully defined according to Software Development Lifecycle and project management processes with a focus on ITIL approaches to service and knowledge management.
  • Project management proficiencies should include the ability to facilitate meetings and documentation, development, testing, communication, education, implementation, and ongoing support needs for application and quality improvement projects.
  • Provide change management and governance recommendations for subsequent application releases and will review testing plans to ensure their adequacy to verify that all requirements are met sufficiently to obtain customer acceptance of all deliverables.
  • Participate with groups inside and outside the department to continue the advancement of Business Analysis role in the department.
  • Help the project team understand the Business Analysis process and tools being used to effectively accomplish their mission.
  • Some methods and tools used to execute this function include user interviews, document analysis, system analysis, surveys, site visits, use cases, story boarding, task and workflow analysis.


  • High School / GED and 4 years of Business Analyst training/certification and Business Analyst experience, OR
  • An Associates degree and 2 years experience as a business analyst or Bachelors degree

Skills and Experience:

Required Skills:

  • ADO
  • Business Requirement Analysis
  • Business Analysis
  • System Analysis

Additional Skills:

  • Okta experience is preferred
  • Project Management
  • Knowledge Management
  • Documentation
  • Microsoft Office
  • Use Cases
  • ITIL, IT Infrastructure Library
  • Governance
  • Structure Software

To Apply:

To be considered, please apply directly to this requisition using the link provided.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and business development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients’ project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It’s a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Business Analysis
  • Education Level: High School Diploma/GED (±11 years)
  • Work Remote: Yes
  • Travel: No
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Job Posting: JC236389218

Posted On: Mar 16, 2023

Updated On: Apr 16, 2023

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