Associate Technical Analyst - The Leading Edge

at HealthEdge Software Inc in Augusta, Maine, United States

Job Description


Position Overview:


HealthEdge is building out a new program centered around new graduates entering the work force and looking to start their career with support, training and opportunity. As part of the HealthEdge Professional Services team, the Associate Technical Analyst is a hybrid role which would involve both task-oriented and functional responsibilities to serve as guides to our customers through their implementation of our software. Team members entering the company via this program are in development track, which includes extensive product & technical consulting curriculum as well as a dedicated mentor to help you grow your career.

What You Bring:

Successful individuals for this program are passionate about people and healthcare technology and would desire a career at the intersection of where they meet.

+ 4-year bachelor’s degree with preferred concentration in Healthcare Informatics, Information Systems, Computer Science, Data Science or similar (Graduating May 2023)

+ Basic Programming Skills (Java, XML)

+ Ability and/ or willingness to learn to work at the command line within Windows/Linux systems

+ An understanding of the SDLC, data analytics and various testing methods

+ Basic understanding/willingness to learn about HIPPA compliance, PHI and PII

+ Prior customer-facing experience and service-oriented nature

+ Strong analytical and problem-solving skills

+ Strong written and verbal communication skills

+ High Moral Character – Your natural disposition thinks, feels, and behaves in an ethical manner

+ High interest in technology, data, and analytics

+ Strong troubleshooting skills

Your Career Path and Impact:

We are focused on developing graduates of high character, strong technical abilities, and raw talent into the Healthcare Technology Professionals of the future.

+ Complete HealthRules product training bootcamp

+ Complete consulting and industry knowledge training

+ Gain on-the-job experience with supporting customer software implementations to include:

+ Opportunity to work closely with the development team to participate in detailed design sessions, test data creation and functional testing tasks

+ Assist with set-up and testing of HIPAA/EDI transactions

+ Assist in executing and supporting systems and partner integration testing, reports and correspondence testing

+ Assist in supporting clients with capturing defects, performing initial triage, tracking and re-testing remediation

+ Assist in performing configuration migration and other production readiness technical tasks

+ Learn and perform all job functions consistent with HealthEdge policies and procedures, including those which govern the handling of PHI and PII

Geographic Responsibility: Preferred EST or CST timezones for this role

Type of Employment: Full-time, permanent

Travel%: This role may require national travel to client sites with the rest of the time being remote

FLSA Classification (USA Only): Exempt

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

+ The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

+ Work across multiple time zones in a hybrid or remote work environment.

+ Long periods of time sitting and/or standing in front of a computer using video technology.

+ May require travel dependent upon company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.


Job Locations US-Remote

ID 2023-1891

Category Professional Services

Position Type Full-Time

HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Job Posting: JC233753431

Posted On: Feb 05, 2023

Updated On: Mar 16, 2023

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