Patient Safety Attendant, Rumford Hospital Emergency Departm

at Central Maine Medical Center in Rumford, Maine, United States

Job Description

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Position Summary: The patient safety attendant is an employee of CMMF. Under the supervision of an RN, the Patient safety attendant provides direct observation of a patient at risk for safety. The Patient safety attendant performs duties in accordance with performance standards established for the job and appropriate to the position. In addition, the Patient safety attendant conducts all job responsibilities according to the Mission and Values of CMMF.Duties and Responsibilities:Demonstrates Competency in the Following Areas:1. Communicates in a clear and concise manner to the Coordinator/Charge Nurse on the floor.2. Communicates in a clear and concise manner to RNs3. Works with the Coordinator/Nurse to assign breaks and meal time.4. Demonstrates knowledge, skills, and abilities necessary to provide care to the age groups served.a. Age specific- Knowledge of normal growth and development.b. Ability to interpret age-related data.c. Ability to perform age-specific activities.d. Ability to interpret age-specific response to activities.e. Ability to use age-appropriate communication.5. Reports patient complaint of pain to supervising RN.6. Observes patient’s mental and physical conditions, reports any changes to supervising RN.7. Transports patients to various departments for ordered tests/procedures.8. Treats patient and families with respect and dignity.9. Demonstrates the ability to function under stressful situations.10. Ensures environment that optimizes patient safety.a. Identifies and understands need for PSAb. Keeps room free of clutter.c. Ensures adequate lighting.d. Gives input to care giver when developing a schedule/routine for patient.e. Engages the patient on outlined activities, (eg. ambulation, focused activities)f. Ensures safe room for suicide precaution patients.i. Never leaves the patientii. Stay with in arms length.iii. Keeps room door open at all times unless plan of care is determines otherwise.iv. Keeps bathroom door open and is nearby for suicide patients and high risk safety patients11. Maintains a good working relationship within the department and with other departments.12. Documentation meets current standards and policies after completion of educational requirements as defined by manager.13. Attends in-service education programs, as assigned, to learn new, activities, alternative techniques, developmental skills, etc.14. Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.i. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.ii. Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).iii. Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.iv. Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.v. Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.Organizational Requirements:15. Adheres to dress code, appearance is neat and clean, Brown scrubs are required..16. Completes annual education requirements.17. Maintains regulatory requirements.18. Reports to work on time and as scheduled, completes work within designated time.19. Wears identification while on duty, uses computerized punch time system correctly.20. Attends annual review and department in-services, as scheduled.21. Represents the organization in a positive and professional manner.22. Complies with all organizational policies regarding ethical business practices.23. Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.24. Confidentiality: Maintains confidentiality of information at all Consistently maintains confidentiality of all information gained during the course of employment, respecting the privacy of others.vii. Understands and maintains the confidentiality of information communicated directly from the supervisor, including discussions of a counseling nature.25. Safety: Demonstrates an understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.viii. Completes mandatory in-services on fire safety, electrical safety, infection control, and body mechanics. Successfully completes competency-based training in each area.ix. Follows all employee health procedures, incident reporting, and infection control requirements at all times, as appropriate to the position.×. Uses proper body mechanics, as trained, at all times as required by the physical demands of the position.xi. Maintains a safe work environment and performs duties of the position in a manner consistent with ensuring the safety of self and others.Regulatory Requirements:• Heart saver Certification preferred but not required.• High School graduate or equivalent preferred but not required.• The ability to communicate effectively and understand specific instructions is required.• Knowledge of safe body mechanics and the environment of the hospital are required.• Sufficient interpersonal skills to interact with staff and patients are required.Language Skills:• Ability to effectively communicate in English, both verbally and in writing.• Additional languages preferred.Skills:• Basic computer knowledge preferred.• Basic Cardiac Life Support preferred.Physical Demands:• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO

Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.

Central Maine Healthcare System

The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since

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Job Posting: JC233621603

Posted On: Feb 04, 2023

Updated On: Mar 31, 2023

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