Patient Services Representative (PSR) - Emergency

at MaineHealth in Brunswick, Maine, United States

Job Description

For a limited time MaineHealth is offering up to $2,000 Sign on bonus for all eligible Patient Service Representatives (PSR)!
Eligible candidates are hired (offer accepted) into a Full or Part time Patient Service Representative (PRS) position. Bonus amount prorated for Part time hires, per diem hires are ineligible.
Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.
~ 24 Hours a week, Day shift ~
Position Highlights
Exciting opportunity as a Patient Services Representative (PSR) for Mid Coast Hospital, located in beautiful Brunswick, Maine!
Full time position with a schedule of Monday - Wednesday 2:45 PM - 11:15 PM, Holidays are required.
Ideal candidate is flexible, has a high attention to detail and the ability to multi-task.
Exceptional  includes medical/dental/vision, Paid Time Off, life & disability insurance, retirement with employer match, paid family leave, tuition reimbursement, wellness programs, and more!
Work for MaineHealth, a non-profit organization and the largest healthcare system in Northern New England. Named by Forbes as a Top 100 Large Employer in 2022!
Position Summary
has an immediate need for a Patient Services Representative (PSR) to join our Emergency Department care team. The Patient Services Representative (PSR) is responsible for registering Inpatient, Outpatient, and Emergency Department patients as needed. Responsible for multiple quality assurance functions, maintaining the accuracy and confidentiality of patient information, and flow of patients and their information.
Obtains signatures, verifies identification and insurance eligibility, obtains copies of insurance cards and completes forms as required by state and federal regulations.
Admits patients and transfers appropriate paperwork.
Involves interactions with doctors, nurses and other hospital personnel that requires strict patient confidentiality.
Assists patients with handling clerical problems and resolving any issues such as adding new insurance information.
Hospital will provide extensive on-the-job training regarding our policies and procedures and knowledge of basic medical terminology will be trained.
Good interpersonal skills are essential, as well as empathy for people in crisis.
This person should be able to handle multiple tasks at once, prioritize work and manage interruptions easily.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High School graduate preferred.
License/Certifications: N/A.
Experience: One (1) year of related experience healthcare setting preferred. Experience in customer relations.
Accurate data entry skills.
A Family of Services for a Lifetime of Caring. Over the past two decades, Mid Coast-Parkview Health has grown into a dynamic family of service providers, addressing a full continuum of community needs. We have invested in one of the region's most modern , as well as in a diverse ,  and a continuum of . Mid Coast-Parkview Health is a clinical affiliate of a regional not-for-profit family of leading high-quality providers and other healthcare organizations working together so our communities are the healthiest in America.
Additional Information

MaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes!

MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at

At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong... For full info follow application link.

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

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Job Posting: 885683

Posted On: Feb 03, 2023

Updated On: Mar 01, 2023

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