CareerCenter Consultant - Portland

at State of Maine, Bureau of Human Resources in Portland, Maine, United States

Job Description

CareerCenter Consultant – Portland

Department of Labor – Bureau of Employment Services

Opening Date: January 30, 2023

Closing Date: February 13, 2023

Job Class Code: 0723

Grade: 20 (Professional/Technical)

Salary:$39,395 – $52,894

Location: Portland, ME

Do you have a passion for helping people, enjoy working one-on-one with people, and are you customer service focused? If so, this may be the opportunity for you! CareerCenter Consultants provide employment services to a individuals and employers/businesses. Responsibilities include interviewing, assessing needs and guiding customers in making career, education, and training decisions, determining eligibility, referring customers to programs, services, and employment opportunities, managing caseloads of customers participating in education and training programs, and facilitating employment and training related workshops. Work may also include providing business services to Maine employers including recruitment and training assistance.

There is an opportunity for some telework privileges after an orientation and training period.

Minimum qualifications:

Any combination of education and/or work experience that demonstrates competency in:

+ Interpersonal Skills

+ Customer/Quality Skills

+ Accountability Skills

+ Planning/OrganizationSkills

Description of qualification competencies may be found on the Bureau of Human Resources’ website – click here:Job Specification CareerCenter Consultant (https://apps.web.maine.gov/cgi-bin/bhrsalary/jobs.pl?pagenum=4&pagereq=\ActSpec\JobSpecs\_HTM\0723.htm) .

The MDOL/Bureau of Employment Services believe our employees should reflect the diversity of the populations we serve, including racial, cultural and ethnic diversity and people with disabilities. We welcome and encourage all applicants with interest in this position and who believe they meet minimum qualifications listed.

Preference will be given to those applicants with:

+ Experience providing information and guidance.

+ Excellent communication and customer service skills.

+ Lived experience as or serving individuals under-represented in the workforce

+ Experience using virtual communications platforms such as MS Teams and Zoom.

+ Bilingual or multi-lingual skills in English in addition to any of the following languages: Portuguese, Somali, Spanish, and Vietnamese.

Contact information:

Questions about this position should be directed to Robert Klaiber at Robert.Klaiber@maine.gov.

Application Instructions:

Interested applicants need to apply online by selecting the “Apply for this opening” button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.

If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.

Benefits of working for the State of Maine:

+ Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,150.80-$11,942.16 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

+ Retirement Plan – The State of Maine contributes 13.16% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

+ Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

+ Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

+ Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .

+ Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

+ Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive four weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act (https://www.maine.gov/bhr/state-employees/rules-policies/policy-practices-manual/Employee-Rights-and-Responsibilities-Federal) .

+ Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

+ Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.