at Oracle in Augusta, Maine, United States
Job Description
Job Description
As a Delivery Consultant for the Upgrade Center, you are often the face of Oracle Cerner to clients. You communicate, collaborate and work to design and customize clients’ new or updated computer systems.
Much of your time will be spent communicating with and supporting clients. As you help maintain and upgrade their system you foster strong relationships, empowering them to see how technology can save lives, decrease errors, and reduce wasteful spending. Your end goal is to support clients through Oracle Cerner upgrades, system changes, enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, issue management, training, and go-lives.
Your work is usually accomplished by working remotely with clients. However, depending upon the team you are assigned, travel may warrant onsite time with your assigned clients, which may include up to 25% travel.
Responsibilities
As a Delivery Consultant you will work directly with our clients and be required to access their domains, determine what functionality they are utilizing, create and execute test scripts, communicate results, and utilize troubleshooting steps to resolve issues.
Basic Qualifications :
+ At least 4 years total combined higher education and related work experience
Preferred Qualifications:
+ Bachelor’s degree
General Expectations:
+ Willing to travel up to 25% of the time as needed
+ Willing to work additional or irregular hours as needed and allowed by local regulations
+ Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position
+ Perform other responsibilities as assigned
Range and benefit information provided in this posting are specific to the stated location(s)
California Pay Range: from $27.64 to $58.17 per hour; from $57,500 to $121,000 per annum. May be eligible for bonus and equity.
Colorado Pay Range: from $25.00 to $52.36 per hour; from $52,000 to $108,900 per annum. May be eligible for bonus and equity.
New York City Pay Range: from $28.03 to $55.24 per hour; from $58,300 to $114,900 per annum. May be eligible for bonus and equity.
Washington Pay Range: from $28.99 to $55.24 per hour; from $60,300 to $114,900 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Flexible paid time off (unlimited or accrued vacation and sick leave)
9. Paid parental leave
10. Employee Stock Purchase Plan
11. Adoption assistance
12. Financial planning and group legal
13. Voluntary benefits including auto, homeowner and pet insurance
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you would like accessibility assistance or accommodation for a disability at any point, let us know at +1.888.404.2494, Option 1.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer**
