at TD Bank in Portland, Maine, United States
Sr Salesforce Business Systems Analyst
About TD Bank, America’s Most Convenient Bank®
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US .
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com .
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Auto req ID:
Building a World-Class, Diverse and Inclusive Technology Team at TD
We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for
US TD Footprint
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:
+ Undergraduate Degree or Technical Certificate.
+ 5-7 years relevant experience.
+ Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
+ Advanced to expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
+ Ability to work independently as the senior or lead system analyst and coach or guide team.
+ Experience and comfort level acting as a subject matter expert and consultant.
+ Must be eligible for employment under regulatory standards applicable to the position.
About This Role
We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications.
Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:
+ Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.
+ Define, document and translate business requirements into detailed functional specifications, taking into account non-functional requirements.
+ Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
+ Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
+ Participate in quality management reviews, including designs, prototypes and other requirements work products.
+ Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.
+ Provide operational and process-related analysis and support.
+ Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.
+ Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in TD services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.
+ Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements.
+ Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.
Other duties as assigned • Driving Requirements: • Travel Requirements:
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD Footprint
Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington
•\tBachelor’s degree in technology
•\t5+ years relevant experience
•\tAgile and Salesforce certifications are highly recommended
•\tPrior Retail Banking and Salesforce experience are highly desired
•\tPrior Technology Design experience
o\tSalesforce Certified Administrator
o\tSalesforce Platform App Builder
o\t3+ years salesforce experience in configuring workflows, Profiles, permission sets, VR’s, SOQL, Reports & Dashboards are a large organization.
o\tExcellent communication, problem solving & Decision-making skills.
•\tSalesforce Certified Administrator
•\tPrior experience delivering Salesforce projects
•\tPrior experience configuring workflows, profiles, reports and dashboards
•\tProvide guidance when scoping and delivering Salesforce solutions to meet business needs.
•\tWork with internal teams to scope work and produce estimates to help define deliverables and timelines.
•\tEffectively collaborates with Business teams to determine system requirements, work with Developers & Testing teams to detail on requirements.
•\tTriage defects collaborate with team to identify