Desktop Support Analyst

at Robert Half in Porter, Maine, United States

Job Description

Description You might be perfect for Robert Half’s Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is located in the Porter, Maine, area.

Your responsibilities

- Supply computer desktop support in accordance with established policies and procedures

- Arrange hardware repairs with the appropriate vendors

- Solve computer problems, and implement appropriate action/solutions

- Interact regularly and effectively with ticket submitters

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Support, examine, and repair computer systems, hardware, printers, and computer peripherals

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements – Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- Desktop support or related experience

- Customer service experience

- Adeptness in Microsoft Technologies

- Knowledge of Hardware Components

- Foundational knowledge in Basic Troubleshooting

- Hardware Problems experience

- Hardware and Software experience

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .

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Job Posting: JC232742055

Posted On: Jan 22, 2023

Updated On: Feb 08, 2023

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