Release of Information Specialist III

at MaineHealth in Scarborough, Maine, United States

Job Description


Hybrid Opening

Position Summary

This position validates and processes requests for Protected Health Information in accordance with organizational policies, HIPAA, State and Federal regulations. The Release of Information Specialist will respond/release information from the electronic medical record and or other storage medium in response to properly authorized requests. The Specialist protects the security of Protected Health Information ensures confidentiality. Additional responsibilities include, but are not limited to answering phones and , assists walk in customers with requests,

Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education: High School diploma or equivalent preferred. Associates or bachelor's degree in healthcare related discipline preferred. RHIT or RHIA preferred. Formal medical terminology course required.

License/Certifications: N/A

Experience: At least three years' experience in Release of Information in a health care setting required. 1Previous EPIC or EMR experience preferred.

Strong customer service orientation

Ability to maintain patient confidentiality in performance of duties

Effective written and verbal communication skills

Must be able to operate multiple integrated software applications, and other programs to include resources and e-mail.

Ability to work independently, multi task, provide instruction, prioritize and manage multiple demands while supporting strong, positive customer service relationships under pressure Computer and keyboarding skills required

Must be detail orientated and have effective problem-solving skills.

Advanced knowledge of HIPAA and State regulations related to release of information required

Advanced knowledge of Microsoft office software products including the ability to format Excel spreadsheets, and data entry

Understanding of chart record content and information flow in health information management and clinical information systems.

Comprehensive knowledge of legal parameters for release of information
Additional Information

MaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes!

MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at

At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave,, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.
Additional Information  MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

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Job Posting: 858739

Posted On: Dec 03, 2022

Updated On: Dec 03, 2022

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