Associate Director, Gift Processing & Reporting -

at The Jackson Laboratory in Bar Harbor, Maine, United States

Job Description

Job Summary
The Associate Director, Data Management and Analytics serves as the key technical resource providing oversight of gift and data management, reporting, and training for the Raisers Edge NXT database. The incumbent possesses expertise in data and gift management, data systems, and reporting and is critical to maximizing the efficiency, effectiveness, and utilization of data and systems within the Advancement team to meet the revenue goals of the fundraising and stewardship efforts at The Jackson Laboratory.

This role can be fully remote or hybrid remote to our Farmington, CT or Bar Harbor, ME offices

Key Responsibilities and Essential Functions

Ensure appropriate policies and procedures are in place for gift and fund management, acceptance, and compliance

Work with key internal and external stakeholders to promote operational excellence and efficiency

Maximize utilization of technologies to streamline operational processes and create a systematized approach to gift management, receipting and acknowledgment

Plan and implement a data hygiene program keenly focused on accuracy and best practices

Serve as primary data entry and extraction specialist for the Advancement Department

Create and distribute progress and analysis reports that help inform fundraising strategy and track results

Partner with the Finance Office to ensure all donation information, gift reports, endowment fund accounting, annual audits, and financial reconciliation are complete, and properly and accurately entered according to CASE guidelines

Optimize development systems and ensure the ability to generate useful and timely reports

Manage the import/export and integration of data from multiple databases and/or other related systems

Generate acknowledgment letters, receipts, and pledge reminders

Develop and administer cohesive end-user training to ensure effective and efficient utilization Raiser's Edge NXT

Serve as primary liaison with Finance office

Keep abreast of new technologies, data-driven metrics, and changes in gift management best-practices

Experience Requirements:
A minimum of 5 years

Knowledge Skills and Abilities

Knowledge of gift and data management best practices as would typically be acquired through High School Diploma and 6+ years of work experience in a professional business environment working for senior level management and/or a bachelor's degree in Business Administration or a closely related discipline and 2 years of work experience in a professional business environment working for senior level management

At least five years of Donor Database Management experience, preferably Raiser's Edge

Strong knowledge of gift management best practices and expert understanding of CASE Global Reporting Standards

Possess independent judgment and sound project management skills, including the ability to independently produce, organize and manage multiple projects to meet required deadlines

Utilize and maintain up-to-date knowledge of philosophy, intersection, and best practices between fundraising, stewardship, and data analytics

Demonstrated skill in research and data analysis to prepare concise reports and gift summaries

Produce complete and accurate spreadsheets, correspondence, and reports in a timely manner, prioritizing work to effectively balance multiple assignments with minimal supervision and demonstrating a commitment to donor service

Ability to maintain confidentiality and use discretion when handling sensitive or confidential information

Desire and willingness to work collaboratively in a team-based environment with internal and external constituencies

Work effectively with people from a variety of culturally diverse backgrounds

Expert level command of Microsoft Office (Word, Access, PowerPoint, Microsoft 365, and advanced Excel), and fundraising databases, preferably Raiser's Edge

Excellent verbal, written, and interpersonal communication skills

Flexibility to work occasional evenings and weekends as required for special events

Successful completion and passing of a background check including a clean driving record and criminal history are required

About JAX:
The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,400 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
JAX employees work in... For full info follow application link.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.