Customer Service Representative All Locations

at Portland Glass in Portland, Maine, United States

Job Description

Didn’t see the location you wanted? Apply here to ALL locations and we will get you to the right shop!

Portland Glass has been successfully doing business in the New England Market for 75 years. PG is headquartered in Portland Maine, has 32 shops, 2 fabrication facilities and a customer service center. Employees appreciate the competitive pay, team camaraderie, and opportunity to advance. The company rarely promotes from the outside and loves to promote people internally. Benefits What we are proud to offer you :

+ + Paid Time Off, Paid Holidays

+ Full benefits package – Including medical, dental, vision, and gap insurance, short and long term disability

+ Competitive compensation based on experience plus bonus potential

+ Owner / Equity Program

+ Referral bonus

+ Financial incentives – Milestone anniversary/tenure programs, and incentives for safety and clocking in/out correctly

+ Discounts – Enjoy dress code, footwear, and entertainment discounts

+ Top notch culture – Team spirit and camaraderie with management that genuinely cares about employees is the Portland Glass way.

+ Training program – Portland Glass will pay for OSHA certification, lift and fall hazard training, as well as extensive on the job training by employees who have been trained to teach others.

+ Advancement – From here, you could move into a lead, manager, or fabrication position.

+ Open door policy grants employees access to everyone

+ Stable company – Portland Glass has been a leader in the industry for 75 years.

+ Portland Glass reputation – Clients expect the quality that comes with the Portland Glass name.

If you like

+ Exceeding customer expectations

+ Interacting with customers in a fast paced environment

+ Challenging yourself and managing multiple tasks

+ Learning about the latest products and procedures

+ Scheduling work for maximum productivity and capacity

+ Performing daily administrative duties such as billing, deposits, sorting/opening mail

+ Collaborating with others on a bigger scale as needed

+ Maintaining a safe and healthy working environment, and to take reasonable care of their own health and safety at work and of all other staff.

If you answered yes, then we should talk!


+ Experience working in retail sales is preferred

+ Excellent written and verbal communication skills.

+ Proficient in MS Office including, Word, Excel, PowerPoint, and Outlook.

Working Conditions / Physical Demands:

+ Normally seated and standing with freedom of movement on a regular basis, operating office machines, equipment, and handling light materials and supplies in a typical office environment and shop setting.

+ May spend extended periods operating desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writings.

+ Periodic physical activity requires walking, climbing, bending, standing, pushing, pulling, lifting and stooping.

+ Must be able to lift a minimum of 25 pounds.


+ High school diploma or GED is required.

+ Associate’s degree.

+ Bachelor’s degree is preferred.

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Job Posting: JC229403606

Posted On: Nov 28, 2022

Updated On: Jan 31, 2023

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