Human Services Counselor, Case Manager - Family Shelter

in County, ME

Job Description


Health and Human Services Department – Social Services Division – Family Shelter - Permanent, Full-Time (37.5 hours/week) - Tuesday-Saturday, 8am-4:30pm, Family Shelter - This position will focus on assisting homeless families staying at the Family Shelter by increasing community supports and overall stabilization leading to permanent, safe and supportive housing.  A successful candidate in this position will also assist with applications for housing subsidies, location and placement in permanent housing, client outreach and relationship building, development of housing resources, increased representative payee participation and referrals and follow up to ensure increased community support. This position works closely with families from all different backgrounds to provide and connect them to community resources.

Other job duties include:  Crisis intervention, referral for detox and other substance use services, referral for mental health services, referral for healthcare services, as well as fully participating as part of the Family Shelter team. May supervise Shelter Attendant staff.

Requirements:  Experience with homeless or low income/at risk case management and excellent customer service skills. Experience with housing placement of homeless or at-risk populations, mental health issues, and other barriers to self-sufficiency preferred. B.A. degree in Social Services or equivalent combination of education, experience, and training. Valid Maine Class C driver's license (please provide license number) and personal vehicle for work use.   Offers of employment are contingent upon the completion of a satisfactory criminal background check. 

Pro-Tech Union position – Grade 5 – Pay range starting at $21.22/hour.   



***COVID-19 Vaccine Mandate***    For the safety of our employees and our constituents, the City of Portland requires that new employees be fully vaccinated against COVID-19 prior to the start of employment.  Candidates may request an accommodation for medical reasons or sincerely held religious beliefs at the conditional offer stage.

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Job Posting: 852792

Posted On: Nov 25, 2022

Updated On: Dec 09, 2022

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