Community Support Specialist - Weekdays

at Goodwill Northern New England in Augusta, Maine, United States

Job Description


Would you enjoy working with participants of our LifeWorks Day Program? Goodwill Northern New England is currently hiring Community Support Specialists (CSS) in our Augusta location.

These are Monday – Friday day shift positions (typically 8:30 am – 2:00 pm)

CSSs provide skills training in independent living, work readiness, relationship building, as well as self-advocacy and health. A typical day may include coordinating an Arts & Crafts activity, teaching coping skills, assisting participants as they expand their cooking expertise, all the while empowering others to be more independent. CSSs make a positive difference!

Job Summary:

1) Supports service recipients associated with Goodwill’s Life Works Program. Duties include:

+ In accordance with the service plan, serves as a model and provides hands-on support and direct teaching in areas including, but not limited to, interpersonal skills, financial management skills, personal care and hygiene, activities of daily living, and access to community services and leisure opportunities.

+ Moderates verbal or emotional incidents through intervention techniques that preserve the dignity and safety of the service recipient(s).

+ Completes all required documentation in accordance with program standards

+ Maintains all required certifications.


+ Evidence of High School diploma or GED

+ Valid driver’s license permitting operation of a vehicle in the State where employed; safe driving record

+ Reliable transportation and automobile insurance that meets minimum state requirements

+ Criminal background check that meets Agency and State standards.

+ Demonstrated ability and willingness to complete required certifications on time.

+ The ability to stand or sit for long periods of time. Perform range of motion tasks that include but not limited to; reaching, bending, stretching and stooping.

+ Ability to lift up to fifty (50) pounds and push 175 pounds.

Preferred Qualifications:

+ Experience supporting individuals with disabilities

+ Mental Health Experience (when applicable)

+ Training relevant to the program (A.CRMA, B.First Aid/CPR, C.NAPPI, D.College of Direct Support, E.Defensive Driving) or education/alternative training approved by the Senior Director

Why Work for Goodwill – Our employees are important to us and we want the best, so we take care of them and their families.

+ Medical, Dental, and Vision insurance offered

+ 403(b) retirement plan with Employer Match

+ Employer Paid Short & Long Term Disability

+ Employer paid Life Insurance

+ Generous Paid Time Off Plan

+ Paid Holidays

+ 30% Employee discount at Goodwill stores in ME, NH & VT

+ Exceptional career growth opportunities

+ Discount on personal cell phone plans

+ Local community discounts

+ Caring coworkers/team that support you!




+ American Sign Language: Advanced



+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals



+ High School Diploma/GED or better

Licenses & Certifications


+ Drive. Lic. – Class C

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Job Posting: JC225265197

Posted On: Oct 02, 2022

Updated On: Dec 21, 2022

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