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Digital User Experience Content Strategist (REMOTE OPPORTUNI

at Regions Bank in Augusta, Maine, United States

Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career - a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Digital User Experience (UX) Content Strategist works with product management and UX partners to deliver best-in-class user experiences. While writing and editing are core to the job, content strategists understand that it’s more than just copywriting. Clear and concise content design is foundational to great user experiences.

Primary Responsibilities

+ Plans, designs, and creates digital content strategies to meet user needs and support business goals for projects across websites, digital applications, and the mobile application

+ Provides strategic content recommendations and writing/editing support for a variety of projects

+ Builds positive, collaborative relationships with product managers/owners, line of business and marketing partners and broader UX team to deliver optimal user experiences through compelling content

+ Leverages data, user research and testing to inform content decisions and recommendations

+ Organizes content into logical taxonomies and/or task-based flows, employing information architecture and UX design best practices

+ Ensures all content is clear, easy to understand, and written in natural language, while also adhering to legal and compliance requirements

+ Performs content inventories, audits, and gap analysis

+ Provides content that is informed by the entire user experience, not just the immediate project

+ Collaborates with other UX content strategists to develop and maintain content style guides, voice and tone guidelines, and governance documentation

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

+ Bachelor’s degree in English, Journalism, Marketing or related

+ Five (5) years of professional experience with User Experience (UX) writing, content strategy or content design for websites or applications

Preferences

+ Banking industry knowledge

+ Experience working in a highly regulated industry

+ Experience working with enterprise design systems or component libraries

+ Experience with collaborative user interface (UI) design tools (InVision, Figma, Sketch or similar tools)

+ Experience with Agile development process and associated project management tools including Jira and Confluence

Skills and Competencies

+ Ability to distill complex information or processes into simple steps or plain language

+ Ability to work on multiple projects at once

+ Adept at designing content for websites, applications, or other digital experiences

+ Excellent communication skills, including the ability to negotiate and influence

+ Excellent organization and time management skills

+ Experience working with multiple stakeholders for content approval

+ Keen attention to detail, to ensure quality and accuracy at each deliverable stage

+ Understanding of user-centered design methodology

+ Understanding of search engine optimization, using keyword research to inform strategy

Additional Job Description

Additional Responsibility

This position will be supporting Online Banking, Authentication and Alerts/Notifications.

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position.

Job Range Target:

Minimum:

$64,477.50 USD

Median:

$103,120.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that “one size does not fit all” for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

+ Paid Vacation/Sick Time

+ 401K with Company Match

+ Medical, Dental and Vision Benefits

+ Disability Benefits

+ Health Savings Account

+ Flexible Spending Account

+ Life Insurance

+ Parental Leave

+ Employee Assistance Program

+ Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Riverchase OPS Center

Location:

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

+ Put people first

+ Do what is right

+ Focus on your customer

+ Reach higher

+ Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

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Job Posting: JC225055744

Posted On: Sep 30, 2022

Updated On: Dec 04, 2022