Crisis Team Worker

at State of Maine, Bureau of Human Resources in Caribou, Maine, United States

Job Description

Crisis Team Worker

Caribou , Maine , United States | Human Services | Full-time Apply by: Oct. 5, 2022 Apply with Linkedin Apply

Department of Health and Human Services (DHHS)Community Response WorkerOpening Date: September 22, 2022Closing Date: October 5, 2022 Job Class Code: 4118

Grade: 19

Salary: $44,824.00-$56,888.00/year* * In addition to base pay, this position is eligible for shift differential, medication pay, and direct care pay.Position Number: 03030-4740

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State’s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine. The OADS’ Crisis Prevention and Intervention team assists individuals, their families, guardians, and community providers before, during, and after, crisis incidents. The Crisis program operates 24 hours per day, which requires Crisis Team staff to work 8, 12 and/or 16 hour shifts on a rotating basis including nights, weekends, overnights and holidays. This position requires frequent travel on an intermittent basis, to varying locations state-wide.

As a Crisis Team Worker:

+ You will provide prevention and intervention services in the form of telephone, mobile outreach and in-home support services.

+ The Crisis Team operates short-term crisis residential services; therefore, you will be assigned rotating shifts in this setting.

+ You will have regular contact with local hospitals, law enforcement and other community professionals.

+ You will assist in crisis safety planning, attend meetings, and provide written documentation of all crisis related activity.

Minimum Qualifications:

Four (4) years of education and/or progressively responsible experience applying knowledge and demonstrated skills and abilities in direct support and assistance of consumers with developmental disabilities, cognitive, mental health, and other co-occurring disorders. This position requires the ability to become certified to administer medication (CRMA), CPR, and First Aid. Safety Care, or other department approved training in behavioral prevention/intervention techniques is also required. A valid driver’s license is required. You must be able to work 8-12 hour rotating shifts (at a minimum) and have rotating days off. Overtime is expected and may, at times, be mandatory.

Preference will be given to candidates with related work experience and/or college level education in the human services field and knowledge of positive behavioral supports.


1. Providing direct care support services to individuals with developmental disabilities, brain injury, autism or other individuals. Please describe your previous duties and the population(s) you served.

2. Working with hospitals, law enforcement and/or other community professionals regarding crisis safety planning for individuals.

3. Your ability to write and communicate effectively. Please describe your experience with written communication and/or documentation such as reports, notes and/or memos.

Application Information:

Please submit all documents or files in a PDF or Word format. To apply, please upload a resume, cover letter addressing the 3 performance areas above, and a copy of your transcripts (if required). For questions about this position, please contact Lola Poirier To request a paper application, please contact ( .


No matter where you work across Maine state government, you find employees who embody our state motto-“Dirigo” or “I lead”-as they provide essential services to Mainers every day. We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

+ Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,150.80-$11,345.04 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

+ Retirement Plan – The State of Maine contributes 13.16 % of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

+ Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

+ Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

+ Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .

+ Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

+ Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive four weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act ( .

+ Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

+ Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness ( .

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.

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Job Posting: JC224628980

Posted On: Sep 25, 2022

Updated On: Oct 07, 2022