at Portland Glass in Portland, Maine, United States
Portland Glass has been successfully doing business in the New England Market for more than 75 years. PG is headquartered in Portland Maine, has 32 shops, 2 fabrication facilities and a customer service center.Join our team of professionals who are known in the glass industry as highly skilled and trusted. Employees appreciate the competitive pay, team camaraderie, and opportunity to advance. The company rarely promotes from the outside and loves to promote people internally. We are proud to offer our Insurance Portfolio Specialist:
+ Competitive compensation based on experience and work performance
+ Full benefits package
+ Associate Equity Program
+ Milestone anniversary/tenure programs, and other incentives
+ Advancement opportunities in many different areas of the glass business.
+ Open door policy grants employees access to everyone
+ Stable company – Portland Glass has been a leader in the industry for 75 years.The Insurance Portfolio Specialist essential duties
+ Review and resolve insurance invoice rejects daily.
+ Review and analyze insurance aging to determine priority of collection efforts.
+ Resolve billing issues through insurance companies, networks, customers, and stores.
+ Review posted check payments/ EFTs daily, resolve any short pays.
+ Maintain notes to track status and progress of unpaid invoices.
+ Maintain Insurance/network pricing levels in Mainstreet.
+ Support stores and Contact Center in insurance order setup, billing issues, and invoicing procedures.
+ Backup for cash application of checks and EFT payments.
+ Enter adjustments in Mainstreet as necessary to correct or adjust billings, payments, or credits.
+ Assist in the maintenance of Mainstreet customer database as requested.
+ Special projects as may be assigned by Credit Mgr., President.
+ Assist in recommending areas of training for auto insurance training for ISRs.Minimum Qualifications:
+ High school diploma or GED is required. Associates or Bachelor’s degree is preferred.
+ Accounts receivable experience helpful.
+ Excellent written and verbal communication skills.
+ Experience in MS Office including, Word, Excel, and Outlook
+ Excellent math aptitude.Working Conditions / Physical Demands:
+ Normally seated and standing with freedom of movement on a regular basis, operating office machines, equipment, and handling light materials and supplies in a typical office environment.
+ May spend extended periods operating desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writings