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Project Manager - In Vivo (Associate/Full/Senior l

at The Jackson Laboratory in Bar Harbor, Maine, United States

Job Description

Summary
The In Vivo Project Manager will have a solid background of theoretical and practical knowledge in the biological sciences to understand the products and services of the In Vivo Bar Harbor team. The Project Manager is responsible for working with the study director and customer to define project scope, goals and deliverables and for overall project coordination, execution and completion.

This position requires an in-depth understanding of operations and service deliverables, available products and services, a customer centric focus, excellent communication skills, and proficiency with available project tracking and communication tools to enable the Project Manager to ensure a positive customer experience. This position is the key responsible party to ensure that the customer's project is on track and that internal resources are used responsibly. It works with the operation on a daily basis.

The Associate Project Manager:
Works independently in the execution of core responsibilities, but performs mostly standard reporting and project management.
Works with a supervisor or other Project Managers to interpret non-standard project requests from customers and create non-standard project descriptions and quotes.
Manages the projects from start to finish, but may require significant guidance from the Study Director.
Communicates with customers regularly by email, phone, in person when appropriate, and by generating reports.

All Project Manager Levels:
IACUC Protocol
Creating accurate timelines for study directors*Securing animals for studies
Securing reagents-ordering, and cataloging
Responsible for the creation of templates for data collection
Providing timely data updates to the study directors
Responsible for handling sample shipments
Responsible for hands on experimental work within the lab

Responsibilities
Customer Experience Management: The Project Manager serves as the primary back up to the Study Director for all client interactions. The Project Manager will participate in all client interactions. Working directly with the Study Director, the In Vivo Project Manager holds primary responsibility for ensuring a superior customer experience. Serves as the liaison between the Study Director and the laboratory and animal room technicians. Distributes accurate and tailored project summaries, according to customer-specific time tables back to the Study Director. Anticipates possible problems or inconsistencies and drives mid-course changes and corrections in order to avoid customer dissatisfaction or cost overruns. Negotiates win-win solutions to problems.
Project Development and Tracking: PM and SPM: Develops and secures IACUC approval for studies. Working with the Study Director, develops SOPs for new techniques being developed and mentors research and animal room staff on new techniques. All Levels: Coordinates and carries out any pilot studies that need to be performed as part of an accepted study. Coordinates Study Directives and tracks progress on projects, updating all required databases as needed and anticipates possible problems or inconsistencies and drives mid-course changes and corrections in order to avoid customer dissatisfaction or cost overruns. Establishes and maintains an accurate, complete and understandable summary of each project. Drives progress of each department/area involved in project to ensure that all project goals are met. Assists Study Director in monthly billing of projects.
Project Management, Order Entry and Record-Keeping: Coordinates and tracks progress on projects, updating all required databases as needed and anticipates possible problems or inconsistencies and drives mid-course changes and corrections in order to avoid customer dissatisfaction or cost overruns. Negotiates win-win solutions to problems. Establishes and maintains an accurate, complete and understandable summary of each project. Drives progress of each department/area involved in project to ensure that all project goals are met. Works with operations to ensure that projects are on track for deliverable and takes responsibility and ownership for managing project overall success.
Fiscal Responsibility: Responsibility to enable meeting departmental and JAX Services financial goals by ensuring that projects are run both timely and accurately, by monitoring projects to minimize cost overruns, by increasing repeat business, by working with In Vivo technicians and Research Assistants to manage their time and proficiency.

Qualifications
Minimum of a Bachelor's degree in Biology or another Life Science and 2 years of experience.
Previous laboratory experience and proven proficiency in molecular biology protocols is desired.
Knowledge of computer software applications... For full info follow application link.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Job Posting: 796203

Posted On: Aug 05, 2022

Updated On: Aug 05, 2022