Human Resources Officer

at Bangor Savings Bank in Bangor, Maine, United States

Job Description

FUNCTION: The Human Resource Officer is responsible building strong relationships as a trusted business partner for recruitment, employee relations, employee onboarding, and talent development for supported business lines and other areas as needed through actions that align with the Bank’s Leadership Commitments. This position will work closely with the Director of Human Resources & Employee Development and all members of the HR Team in their dedication to earn a high level of trust and credibility as an effective and responsive internal resources for the guidance of managers and employees of the Bank.



+ Manages and administers the staffing and recruiting function, including advertising, recruiting, screening, interviewing, selecting and hiring new employees for supported business lines and other areas as needed.

+ Collaborates with hiring managers to evaluate and respond to staffing needs of individual business areas.

+ Assists hiring managers with recruitment tasks as needed (reviews applications, interviews)

+ Provides guidance to managers in the area of compensation and employee benefits.

+ Maintains candidate recruitment documentation

+ Serves as an administrator of the Bank’s Applicant Tracking System (WorkDay) in the creation and editing of job postings along with acting as an educational resource for hiring managers using the system.

Employee Onboarding

+ Acts as a liaison between the hiring manager and candidate.

+ Completes all required HR employment documentation including necessary background checks on all new hires prior to arrival.

+ Responsible for conducting and tracking new hire orientations and new hire processing in conjunction with other members of the Human Resource Department.

+ Ensures compliance with USCIS Form I-9 Employment Eligibility Verification.

Employee Relations

+ Manage employee relations situations to expediently and effectively resolve issues.

+ Identifies trends in employee relations cases to address root cause (helping to reduce absenteeism and/or turnover); educates managers on how to handle situations more effectively.

+ Serve as resource to employees and managers in providing guidance and interpretation of Bank policies and procedures.

+ Manages employee and manager expectations fosters an environment of open communication when resolving issues or addressing concerns.

+ Acts as employee advocate when needed.

Performance Management

+ Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.

+ Monitors employee performance evaluations and ensures they are done in a timely manner.

+ Coaches, counsels and guides managers before employee disciplinary actions are delivered.

+ Manages and tracks employee disciplinary action for supported business lines.

Talent Development

+ Partner with management team to identify talent and assists in the creation of development plans.

+ Serves as a knowledgeable resource in the creation and development of employee job descriptions.

Other Responsibilities

+ Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.

+ Acts as a project manager for various HR initiatives.

+ Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; participates in professional societies.

Compliance and Control:

+ Maintains compliance with federal, state and local employment and benefits laws and regulations.

+ Research, interpret and assists in the drafting HR related Policies and Procedures.


+ Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork

+ Conforms to acceptable punctuality/attendance standards as expressed in the Employee Handbook

+ Performs additional duties as requested


+ High school diploma or equivalent

+ College, business, banking, or professional training helpful

+ Human Resources experience preferred

+ General office experience helpful

+ Proficiency with Microsoft Office products such as Word and Excel

+ Excellent customer service skills

+ Solid verbal and written communication skills


+ General office environment

+ Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting and standing required


+ General office equipment

External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.

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Job Posting: JC218769847

Posted On: Jul 16, 2022

Updated On: Aug 20, 2022