Social Media Community Manager (REMOTE OPPORTUNITY)

at Regions Bank in Augusta, Maine, United States

Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career - a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Social Media Writer position manages online communities and engages with consumers for the purpose of building affinity and preference for Regions.

Primary Responsibilities

+ Manages and develops online content, content libraries, and sources content for social media interaction which meet strategic plans and initiatives

+ Engages with online communities and customers to promote Regions in a manner which best represents the brand and reflects the priorities of Regions

+ Optimizes social media content based on targeted audience

+ Remains informed of evolving trends and updates as they relate to relevant social media platforms

+ Applies complex advertising techniques to maximize content effectiveness

+ Researches and remains informed of evolving trends within targeted audience

+ Utilizes keyword placement to maximize effectiveness

+ Leads brainstorming sessions with team to develop effective ideas and techniques

+ Collaborates with senior management to lead strategic initiatives as they relate to online marketing and content

+ Offers creative guidance to junior writers for the purpose of continuous improvement

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.


+ Bachelor’s degree in Marketing, Communications, or related field

+ Five (5) years of experience in marketing and/or communications

+ Advanced knowledge of social media platforms, especially Twitter and Facebook

+ Working knowledge of analytical tools as they relate to consumer engagement and reach

Skills and Competencies

+ Ability to learn additional systems as needed

+ Ability to research, analyze data, and derive facts

+ Ability to work under pressure and meet deadlines

+ Good judgment for customer interaction online

+ Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

+ Strong verbal, written communication, and organizational skills

+ Strong work ethic and self-motivation

Additional Job Description

Additional Preference

+ Social media management tool, preferably Sprinklr

This is an individual contributor role.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position.

Job Range Target:


$37,350.00 USD


$80,950.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that “one size does not fit all” for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

+ Paid Vacation/Sick Time

+ 401K with Company Match

+ Medical, Dental and Vision Benefits

+ Disability Benefits

+ Health Savings Account

+ Flexible Spending Account

+ Life Insurance

+ Parental Leave

+ Employee Assistance Program

+ Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details

Regions Center – Birmingham


Birmingham, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

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Job Posting: JC217798264

Posted On: Jul 03, 2022

Updated On: Jul 20, 2022