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Support Enforcement District Supervisor

at State of Maine, Bureau of Human Resources in Lewiston, Maine, United States

Job Description

Support Enforcement District Supervisor

Lewiston , Maine , United States | Human Services | Full-time | Partially remote Apply by: July 13, 2022 Apply with Linkedin Apply

Department of Health and Human Services (DHHS)Opening Date: June 29, 2022Closing Date: July 13, 2022Job Class Code: 5098

Grade: 26 (Supervisory B.U.)

Salary: $54,683.20-$74,380.80/yr.Position Number: 02000-1380

This is a full-time position located in Lewiston. This opportunity allows partial telework with management approval.

Only Employees With Promotional Status In The Department of Health and Human Services May Apply.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State’s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office for Family Independence (OFI) is responsible for administration of eligibility determination for a number of programs, including MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement and Child Support. The Division of Support Enforcement and Recovery (DSER), is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to assure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity, locating missing non-custodial parents, and establishing and enforcing child support orders and representing the Department’s interest in the Maine District Court and the Family Division of the Maine District Court in matters pertaining to child support. This position required occasional travel

Job duties:

This is a supervisory role in planning, directing, and coordinating support enforcement, collection, recovery, and related court activities within an assigned district. Responsibilities include:

+ directing and overseeing assigned program staff engaged in support enforcement and recovery activities;

+ overseeing and coordinating the preparation, filing, and execution of cases with the Family Division of the Maine District Court System;

+ developing, implementing, and monitoring program policies, rules, and regulations;

+ reviewing and assessing program performance;

+ coordinating district operations with other resources and agencies;

+ resolving support enforcement and recovery activity issues within the region.

Minimum Qualifications:

In order to qualify, you must have a six (6) year combination of training, education, and/or experience which would demonstrate knowledge of support enforcement and recovery activities to include at least two (2) years of experience in support enforcement and/or recovery. Preference will be given to applicants with 2 or more years’ experience as a State of Maine Human Services Enforcement Agent.

In addition to the application, please address each of the following items to be properly evaluated:

+ Provide examples of your previous experience which demonstrate your leadership abilities, including your skills in coaching and/or counseling.

+ Provide examples of your previous experience which demonstrate your planning and organizational skills.

+ Provide examples of your previous experience which demonstrate your written and oral communications and interpersonal relations skills.

+ Describe examples from your background experience which demonstrate your ability to use critical thinking when making decisions.

+ Describe activities that you have engaged in that foster an office atmosphere of positive accountability.

+ Describe your technological skills in terms of office administration.

Note: Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references. Conditional offers are made to selected candidates who must successfully complete a pre-employment, fingerprint-based criminal history record check.

Application Information:

Please submit all documents or files in a PDF or Word format. For additional information about these positions, please contact Helen St.Pierre at (207) 624-6986 or by e-mail @ helen.st.pierre@maine.gov. Apply online by selecting the “Apply for this position” button and uploading a recent resume and cover letter. In addition, please answer the supplemental questions above. If education is used to meet the minimum requirements, please upload a copy of a transcript or diploma.

To request a paper application, please contact Ashley.Smith@Maine.gov (Ashley.Vigue@Maine.gov) .

Benefits No matter where you work across Maine state government, you find employees who embody our state motto-“Dirigo” or “I lead”-as they provide essential services to Mainers every day. We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

+ Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($9,893.52-$11,057.52 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

+ Retirement Plan – The State of Maine contributes 13.16 % of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

+ Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

+ Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

+ Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .

+ Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

+ Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive four weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act (https://www.maine.gov/bhr/state-employees/rules-policies/policy-practices-manual/Employee-Rights-and-Responsibilities-Federal) .

+ Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

+ Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.

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Job Posting: JC217621468

Posted On: Jul 02, 2022

Updated On: Jul 15, 2022