at WTW in Portland, Maine, United States
WTW is looking for an experienced professional to play a key role in our Benefits Delivery and Administration’s Benefits Outsourcing business by serving as the primary internal and external contact to support SOC audits, as well as other audits as applicable.
As an Internal Control Audit Lead Associate for Benefits Outsourcing, you will be the primary liaison between the internal business teams and the external and internal auditors. You will utilize your business and procedural knowledge to ensure compliance with our internal controls and SOC standards. These standards include but are not limited to business processes, logical access, information technology, DevOps and WTW Corporate controls. You will be responsible for understanding the internal controls and business processes, audit requests, working with the business teams to provide accurate audit populations and evidence, and reviewing documentation throughout the audit(s). You will also be the primary conduit for fielding questions from the auditors regarding our processes and supporting remediation of controls as necessary. In addition, you will be responsible for performing Excellence and control reviews, as well as vendor SOC report control reviews.
WTW is committed to finding opportunities to foster flexibility in the workplace, whenever business and client demands allow. We are delighted that this opportunity meets the criteria for flexible working. For specific details, please discuss with your Recruiter.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
+ Schedule and facilitate all walk through meetings between the control owners and the auditors
+ Lead walk through preparation meetings with the business to provide them with control readiness for discussions with the auditors
+ Follow up on meeting items and work with the control owners and auditors to gather the evidence required in support of those meetings
+ Collaborate and work directly with the external auditors to understand the controls and evidence required
+ Coordinate evidence gathering from the control owners and review evidence for completeness, accuracy and control thoroughness
+ Analyze control evidence to identify potential gaps and recommend solutions for alternative evidence as needed
+ Assist with the drafting of control management responses and recommend risk mitigation solutions
+ Assist with remediation and ongoing gap control monitoring as necessary
+ Utilize project management skills to facilitate simultaneous audits and timely audit evidence submission
+ Revise and review drafts of SOC audit reports for accuracy and completeness and work directly with auditors to recommend revisions as needed
+ Proactively work with the internal control owners to understand control deficiencies and upcoming changes to the environment
+ Assist client teams in responding to client questions surrounding the SOC audits
+ Assist in business projects where Internal Control subject matter expertise is needed
+ Collaborate with the business on controls, training needs, and audits to minimize control risks
+ Conduct training for new and existing colleagues in support of the audits
+ Prepare internal business and control owners for upcoming audits
+ Conduct Excellence reviews and control monitoring as needed
+ Perform vendor SOC report control reviews and assist the internal Vendor Manager with assessing the internal controls surrounding the vendor
+ Work with the Governance leads to share audit debrief items and improve control environment as applicable
+ 2+ years of experience in outsourcing and benefits administration
+ Demonstrated ability of strong critical thinking and analytical skills
+ Knowledge of business process controls
+ Knowledge of SOC audits a plus
+ Understanding of the relationship of internal controls and business processes, as well as knowledge of information technology controls
+ Demonstrated ability to prioritize tasks and plan, manage and execute multiple projects in a fast paced environment
+ Ability to meet aggressive deadlines
+ Excellent verbal and written communication skills with the ability to effectively communicate business process to auditors, as well as explain audit requirements to internal business partners
+ Ability to communicate with confidence and be comfortable with pushing back with others (i.e. auditors) while maintaining a collaborative and partnering communication approach
+ Experience with external auditors a plus
+ Sense of accountability, owning one’s work and taking pride in it
+ Commitment to quality and continuous improvement
+ Bachelor’s degree or equivalent professional experience
+ Ability to travel as needed
WTW may be subject to mandatory employment-related COVID-19 vaccination requirements. Therefore, to the extent any such mandates apply, you may be required to certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you accept an offer from WTW and are subject to a mandate but are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.
EEO, including disability/vets (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/02/08093340/EEO-Policies-for-WTW-Careers-site-2022-2.pdf)