Logistics Analyst 1

at IQVIA in Portland, Maine, United States

Job Description

Logistics Analyst 1 - Remote Opportunity

Job Overview

Ensure all aspects of department shipments to and from sites locally and internationally comply with applicable regulations, courier specifications and study parameters. Resolve shipping problems related to customs, FDA and dangerous goods or couriers. Ensure on-line shipping program is maintained within laboratory policy and procedural guidelines and users are trained. Assist with strategic initiatives at a local level.

Role Responsibilities:

+ Assist with executing identified global initiatives at a local level within timelines

+ Liaise with internal / external clients in relation to shipping regulations and logistics initiatives

+ Advise Project Management on correct shipping materials and documentation to order for global studies

+ Coordinate any special arrangements with couriers

+ Gather data from PM about kit contents, site lists, etc.

+ Prepare commercial invoices, letters of instruction, letters to airport police, and supply pre-printed air bills to sites to ensure specimens will be shipped in compliance with each country’s regulations and each courier’s specifications

+ Operate all courier systems to prepare package address labels, invoices and other associated documentation correctly in a timely manner

+ Liaise with courier IT departments to ensure prompt rectification of any system faults

+ Ensure system upgrades are implemented with minimum impact to business

+ Maintain all shipping machines address databanks and keep them up-to-date

+ Liaise closely with Project Management to ensure accurate address details in QLIMS

+ QC all shipping documentation prior to shipping and check shipments against manifest

+ Track and trace shipments and follow up problem shipments to ensure they are progressed and delivered rapidly

+ Monitor inventory level requirements and maintain a minimum operating stock level for all couriers’ material as required

+ Train new staff in the operation of all courier systems

+ Monitor processes within Logistics with a view to increase quality and efficiency of current method of operation

+ Produce all courier manifest reports each evening and ensure these are retained as a record

+ Responsible for all record keeping and archiving of quality data

+ Maintain filing and archiving system for all shipping material for all couriers used

+ Maintain a record of returned/damaged shipments and ensure that appropriate claims are submitted

+ Produce monthly metrics reports relating to the Logistics group

+ Maintain current knowledge of customs and shipping regulations/restrictions for import/export worldwide and communicate changes effectively

+ Maintain current knowledge regarding Dangerous Goods shipping

+ Ensure paperwork generated by photocopying is done in a quality manner to provide a professional appearance and faxed documentation is of a professional appearance prior to faxing


+ High School Diploma or equivalent is Required; Bachelor’s Degree Preferred

+ 1-3 years of strong global shipping and logistics experience is Required, preferably from another CRO or pharma company

+ Knowledge of regulatory requirements

+ Self-starter

Skills and Abilities:

+ Good communication and problem-solving skills.

+ Detail-oriented, thorough, and well-organized.

+ Ability to grasp general concepts of import/export regulations.

+ Ability to work in a fast-paced, high-stress environment.

+ Ability to establish and maintain effective working relationships with co-workers, managers and clients.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

EEO Minorities/Females/Protected Veterans/Disabled

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Job Posting: JC216989752

Posted On: Jun 24, 2022

Updated On: Jul 13, 2022