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Lead Senior Consultant

at Stoneridge Software in Augusta, Maine, United States

Job Description

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2021 Inc. Best Workplaces Honoree and a Microsoft Gold Partner, we’ve developed a proven process for project delivery, a laser focus on long-term support to empower our clients’ success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all. What are you waiting for? Join us!

What are we looking for? A Lead Senior Consultant, Dynamics 365 | Customer Engagement (D365 CE) / CRM / Power Platform to provide strategic leadership for clients that are implementing or upgrading D365 CE applications and add-in products. They will be responsible for business process and application design, mapping to client business requirements, ensuring solutions align with business goals.

This position is available on a REMOTE basis in the United States or REMOTE in Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan).

A Day in the Life

+ The Lead Senior Consultant is responsible for the overall solution design for the client’s D D365 CE implementation or upgrade project, including business process, system configuration, customization and integration with third party applications

+ Collaborate with Project Management to provide leadership and ensure alignment with project governance structure

+ Provide strong leadership, partnering with clients to drive organizational adoption of new or changed processes and systems

+ Facilitates discussions with business and technical stakeholders to extract critical business requirements and present a technical vision and solutions in the form of process design, software products, customizations, and integrations to meet those needs

+ Works as a key leader within our implementation delivery team to develop a solution proposal and execution plan that includes scope, assumptions, implementation plan, and technology solution options to meet project goals as well as longer term needs

+ Provides leadership and technical guidance to the project team throughout the implementation to ensure accurate delivery of project plans

+ Maintains knowledge of third-party software vendors to leverage complementary offerings and effectively compare solutions

+ Provides current best practices and solution alternatives as part of functional design documents.

+ Communicates complex topics regarding solutions and related projects to audiences both with and without deep technical skills.

+ Performs demonstrations of D365 CE to clients as part of project execution as part of our proof of concept, Joint Process Design methodology.

+ Facilitate design decisions across key areas including: Change Management, Availability, Configuration, Development, Integration, Infrastructure, Security and Storage

+ Provide guidance on integration with the Power Platform

+ Provide thought-leadership and architectural guidance/reviews on strategic Dynamics 365 and PowerApps implementations

+ Manage Enterprise customer escalations

+ Build POCs and solutions to analyze ambiguous technical and customer situations and to determine appropriate solutions as necessary

Preferred Qualifications

+ 6+ years leading D365 CE implementations or upgrades in client-facing roles

+ At least 2 full life cycle D365 CE Implementations

+ Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes

+ Travel to unanticipated worksites nationwide will be required

+ Experience with Joint ERP + CRM projects

+ Working knowledge of D365 CE integration technologies

+ Familiarity with a variety of Project management methodologies

+ Understanding of Organizational Change Management principles and practices

+ Proficiency with process modeling tools such as Visio, BlueWorks, Enterprise Architect or other

+ Ability to communicate effectively in both spoken and written English

Travel Required :?Incumbent is expected to regularly?meet?with client teams?across the United States?and will?be asked to attend industry events from time to time

Health and Wellness

+ Medical Insurance (premiums for employees paid for by the company)

+ Dental Insurance

+ Vision insurance

+ 401(k) contribution program (US) or RRSP Benefits (Canada)

+ Life insurance

+ Disability Benefits

+ Paid parental leave

+ Paid flexible time off

+ Paid sick time (US) or floater days (Canada)

+ Paid holidays

+ Flexible work schedules

+ Mobile/internet reimbursement

+ Employee and family assistance program

+ Learning and development allowance

+ Employer charitable contribution

+ Social wellness clubs

+ Professional coaching

+ Paid business mileage

+ Home office and wellness allowance (US Only)

+ HSA contribution (US Only)

We live and breathe our core values:

Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

We will comply with local guidelines regarding infectious diseases and vaccine requirements.

Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client’s COVID-19 policies and procedures or have an approved exemption.

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique.

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Job Posting: JC215963145

Posted On: Jun 11, 2022

Updated On: Feb 04, 2023

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