Community Health Worker

at MaineHealth in South Portland, Maine, United States

Job Description



Position Summary
Community Health Worker:
We have an exciting opportunity for an experienced Community Health Worker to join our growing Population Health Management (PHM) team! The PHM department provides care coordination services to patients across the MaineHealth Medical Group (MHMG) and is embedded within the primary care setting with an occasional home visit or visit in the community setting. As part of an interdisciplinary department, the CHW will work directly with patients to identify and address social determinants of health (SDOH) related barriers to care such as food or housing insecurity, transportation, care affordability and health literacy. The role is not expected to perform hands-on or direct patient care, nor are they expected to transport patients in a vehicle.
We are looking for someone who enjoys helping others, being part of an evolving team, helping to integrate clinical programs and community resources into the practice workflows with the intent to optimize patient care, improve patient and provider experience and enhance the quality of care provided to our patients.
Required Minimum Knowledge, Skills, and Abilities (KSA's)
Education: High school diploma or equivalent.
License/Certifications: Candidates must possess a valid Maine driver's license, maintain a clean driving record and have a personal vehicle available for work use.
Experience: Must be bilingual in English and any of the following languages: Arabic, Khmer, Portuguese, Somali, Spanish, Vietnamese or other specific to the communities being served.
Must be a resident of the community being served with good knowledge of the resources of their community.
Experience in outreach, customer service, social service, or related field preferred.
Experience in interpretation and translation is required.
Medical interpreting training and experience in a medical setting is preferred.
Excellent oral and written communication skills.
Fluency (verbal and written) in specified language.
Ability to carry out written and oral instructions.
Ability to exercise judgement in the application of professional services.
Comfortable with home visits and community or targeted outreach to patients who share a common background (life experience, socioeconomic status) with the candidate.
Comfortable with Microsoft Office suite.
Additional Information

MaineHealth was ranked a Best-In-State Employer in 2021 and one of America's Best Large Employers in 2022 by Forbes!

MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at

At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

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Job Posting: 755411

Posted On: May 20, 2022

Updated On: Jun 05, 2022