Associate Project Manager/Project Manager

at The Jackson Laboratory in Bar Harbor, Maine, United States

Job Description

As a leader in the search for cures for human disease, the Jackson Laboratory is looking a Project Manager to work with clients in supporting their research needs!

The right candidate will be highly organized, possess excellent communication skills, the ability to analyze data, understand genetics and their impact on development and have experience or deep understanding of the use of animals as models for human disease. A project manager is responsible for understanding and implementing complex research goals in the confines of time and budget. This is accomplished by coordinating a vast array of research services available and using best practice of project management. The ideal candidate will have a firm foundation of scientific understanding, associated with the use of mouse models of human disease, model generation and/or in vivo pharmacology and experience working with customers or clients. This fast pace position requires excellent organizational and communication skills, along with the ability to think critically and recommend best solutions to meet project goals. Must be able to function fluidly as part of a team. A passion for customer service excellence is a must.

Key Responsibilities:
Interprets what customer's needs and goals and ensures proper selection of service type.
Creates and distributes formal, accurate, and tailored project summaries, according to customer-specific time tables.
Anticipates possible problems or inconsistencies and drives mid-course changes and corrections in order to avoid customer dissatisfaction or cost overruns.
In conjunction with Project Scientists, Technical Information Services, Study Directors and other subject matter experts, presents and explains to customers various options (work flows) for performing project work.
Initiates new or renewed JAX Services projects. Supports quotation tracking processes and report generation.
Coordinates and tracks progress on projects, updating all required databases as needed and anticipates possible problems or inconsistencies and drives mid-course changes and corrections in order to avoid customer dissatisfaction or cost overruns.

BS degree in Life Science and 2 years of experience managing projects in customer facing role or 10+ years working in a Research or Biotech environment in a project role.
Must be able to work a daily schedule on East Coast Time.
Excellent written and verbal communication practices in a high-profile environment requiring discretion, tact, and diplomacy.
Strong analytical and problem solving ability.
Ability to manage multiple projects simultaneously to successful completion.
Proven ability to organize time effectively and work under time constraints, meet deadlines and prioritize work.
Proficiency with a variety of software tools including MS Office software, laboratory information management databases, Collaboration software such as Sharepoint; and ERP and CRM.
Ability to travel 10%.

Please submit a cover letter and resume!

About JAX:
The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,400 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients' lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 "Best Places to Work in Academia" in the United States in a poll conducted by The Scientist magazine!

EEO Statement:
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Job Posting: 754418

Posted On: May 19, 2022

Updated On: May 19, 2022