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Outreach Advocate

at Safe Voices in Auburn, Maine, United States

Job Description

Safe Voices Domestic Violence Resource Center is seeking a dynamic, creative, and engaging individual to fill the full-time role of Outreach Advocate. This position can be based in any one of our office locations (Lewiston, Farmington, South Paris, or Rumford) with the ability to have a hybrid work which includes a combination of working from home and the office.

The Outreach Advocate is responsible for providing advocacy and support services to victims of domestic abuse and violence and sex trafficking and exploitation in Androscoggin, Franklin, and Oxford County by providing comprehensive safety planning, support, and general advocacy services to clients both in person, over the phone, and on our 24-hour helpline.  Additionally, the Outreach Advocate will be responsible for maintaining the inventory and flow of resources in and out of Safe Voices office locations and will require travel throughout our catchment area.  

Safe Voices is an equal opportunity employer, committed to growing a diverse staff.  We strongly encourage applicants from candidates of all racial and ethnic backgrounds, genders/gender identities, sexual orientations, religions, and those with lived experience of domestic violence or sexual exploitation or trafficking.  In addition, candidates will be considered for employment without regard to race, ancestry or national origin, sex, immigration status, age, religion, physical or mental disability, sexual orientation, gender identity or gender expression. 

Primary Duties:

  • Provide safety planning, support, crisis intervention, information, and referrals to community resources for survivors of domestic abuse and violence and sex trafficking and exploitation.
  • Actively collaborates with partnering agencies, community resources, as well as Safe Voices legal advocacy and violence intervention team to provide information and referrals necessary to meet the individual’s needs.
  • Refer and link survivors to all Safe Voices services including but not limited to emergency shelter, support groups, legal resources, and resource center services.
  • Maintain all administrative files, client documentation, and records according to agency standards. 

Required Qualifications:

  • Valid Maine State Driver’s License
  • Reliable transportation
  • Highly motivated
  • Thrive working independently
  • Excellent time management skills and attention to detail 
  • Ability to navigate complex crisis situations
  • Excellent written and oral communication skills

Preferred Qualifications:

  • Bachelor’s Degree from an accredited four (4) year institution
  • Experience in crisis or advocacy services
  • Knowledge of domestic violence, human trafficking, and advocacy techniques
  • Ability to understand the unique needs and challenges specific to assisting survivors 

Pay & Benefits:

  • $18.00 per hour to start with an increase to $20.00 per hour after the first year and/or successful completion of required training
  • Health, Dental, Vision, Life, Accident, Short & Long-Term Disability insurance available at low cost for employees
  • Employer-sponsored Health Savings Account
  • 401K Retirement Savings w/ Employer Match
  • 13 Paid Holidays (to include Juneteenth & Indigenous People’s Day)
  • 20 Days of Accrued Leave in First Year
  • Flexible and family-friendly work options

Interested applicants are encouraged to submit their resume and letter of interest to Tal Zucker at tzucker@safevoices.org by 2/4/22.

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Job Posting: 674354

Posted On: Jan 25, 2022

Updated On: Feb 10, 2022