Patient Service Representative (PSR) - Pen Bay Wal

at MaineHealth in Rockport, Maine, United States

Job Description

If you got into healthcare to make a meaningful difference in people's lives, MaineHealth should be where you call home. We are hiring immediately for a full-time (40 hour per week) Patient Service Representative, where you'll find more than just a job - you'll make a meaningful difference.
Why join us?
We can offer you an unmatched opportunity for career goals without compromising your quality of life. We are proud to offer all the great benefits you'd expect from a healthcare leader.
Education, training opportunities and resources that support professional growth
Growth opportunities (typical career progression from this role would be moving to a Medical Assistant or Office Manager).
Your role:
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
Required Minimum Knowledge, Skills, and Abilities (KSAs):

Education: High school graduate or equivalent preferred
License/Certifications: N/A
Experience: Previous office experience with medical office experience helpful
Strong computer skills
Skilled in use of office equipment
Demonstrates strong customer service skills
Excellent organizational skills with the ability to accomplish multiple tasks
Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone
Ability to maintain a professional manner under stressful situations
Ability to work independently and as a team member with minimal direct supervision

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

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Job Posting: 673121

Posted On: Jan 22, 2022

Updated On: Apr 22, 2022